Literally sat in the parking lot on yesterday 2/16/2024 @10:59 and waited for the doors to open because my son wanted to try the Nashville hot chicken so bad. We watched and employee see us pull the door @ 11 am and continued their conversation on the phone. So we sat in the parking lot for a couple of minutes just to see if they would open the doors but no. We came to the door again and the employees looked us dead in our face and waited until we got in the car to unlock the doors. By this time it was after 11 am. We chose to spend our money at hooligans with is next door. I only shop where my time and money is appreciated. Tbh we were actually at hooligans @ 10:45 but he wanted Houndstooth so bad we didn't know what time they opened until we walked over from hooligans, so I ran a couple of errands because we saw they didn't open until 11am, only to be treated like this.. never again!
We have been going to Houndstooth for 4 years while our son has been at UofA, it has always been a fun spot. I have never been impressed with the bartenders, usually slow and not too friendly. But last night we had the worst bartender ever. After she held our credit card for 2 rounds she told us she did not have it while we were ordering a 3rd round. I politely asked her to look again and she said, we don't have it, you're not in the system, you have to pay cash if you want these drinks. She was incredibly rude during the entire interaction. After asking for the manager, he of course found our card in about 20 seconds but would not make her apologize to us. if you want to interact with friendly and professional bartenders, do not go to Houndstooth!!