The Hop Ice Cream Cafe

We wanted to love it. We truly did, but unfortunately, the rudeness of the employees here leaves, a bitter taste. If it were just us, perhaps, we would feel that maybe we said or did something. However, we know that we did not. It’s just that you can’t even consider that as a justification, when they were rude to the people, in front of us, and the people behind us. They have the worst, entitled, disgusting attitudes, ever! It is so unfortunate!! This is a cute little shop, and it could be an amazing find. They need to read themselves of everyone that works behind the counter, and start fresh. Then, they may actually see a huge difference.

i’ve been going to the hop ever since i was a kid, but i’d never thought the staff would turn out so rude and mean. this month i’ve been here two separate occasions with my sister, both were similar unpleasant experiences, but here’s my last. for instance, my sister and i both have a heightened anxiety disorder so sometimes social queues are difficult. we don’t get greeted at all employee just stands there as we look for some kind of like welcome or something. the employee keeps looking at us like we’re so annoying for coming in, my sister eventually ordered her ice cream and i’m still looking and the employee looks at me and says “are you going to order anything?” with a massive eye roll like you do not have to be that hateful. we leave, these two other girls walk in and as soon as they walk in they’re greeted with a smile, crazy. stay bitter or get better. pralines and cream was good tho

Great find. Tastes homemade. Friendly atmosphere. Perfect little dessert. Located in a small shopping plaza.

I will drive past many ice cream shops to choose The Hop! Dietary restrictions: Plenty of options for everyone's preference/needs Kid-friendliness: Bring the kids!

Good selection. Family friendly

Excellent ice cream. High on flavor. Creamy. Unusual flavors among the expected ones. Have been to the Black Mountain location + Asheville too. I recommend.