2024-06-14 - came for breakfast. Food is pretty standard for what you’d find at a Perkins or ihop, nothings that would make it a destination spot but would stop again if in the area.
Had the biscuits and gravy - they were ok, gravy is missing something - could use more pepper - plus they used cut up sausage links which means the gravy isn’t made with the sausage fat which I think doesn’t give it as much flavor. Has browns and eggs were done well.
Husband had a sausage and onion omelet and he enjoyed it, again nothing special.
Waitress was nice. Food was slow especially for breakfast considering we were the only people in the restaurant, but nothing crazy slow.
OMG! They are known for their all-day breakfast, but the fish sandwich!! TO-DIE-FOR!! It's grilled, not fried, so very fresh tasting. They make their own tarter sauce! YUM! I've been there twice within a week for the fish sandwich. Why haven't you been here yet!? GO!
We won’t be back. We came in for breakfast on Memorial Day and got there a bit before 11am. We seated ourselves and placed our orders almost immediately. Fast forward an hour, we still don’t have our food, and we discover that our order hadn’t even been entered. Our waitress took full responsibility for the mistake, which we appreciated, and she promised to put our order in right away with a rush. Based on how the rest of our visit went, I think what actually happened is that the cooks lost the order and just told her she never gave it to them. I say that because it still took another 45 minutes past that to get the wrong food. I saw the waitress’ notepad with our order, she wrote it down correctly.
As for the food itself - once the correct food finally got to us - the pancakes were generic. Not bad, but nothing I haven’t had at Denny’s or IHOP. They were undercooked, but not raw, and they were edible. My eggs were essentially raw. There was a thin layer of cooked egg covering a pool of uncooked egg white. The eggs hadn’t browned at all, it was clear the cooks had the eggs on the griddle for the shortest possible amount of time to allow them to be scraped onto a plate. Disgusting, and I didn’t eat a bite.
My wife’s omelette had no redeeming qualities. The steak was either the same steak that had come out with the incorrect dish previously, diced up and thrown back on the grill, or their steaks are just that dry and rubbery. Hard to say, and ultimately irrelevant. The cheese was from a bag, the tomatoes and mushrooms were from a can, the spinach still had stems attached, and the egg was the standard restaurant eggs from a bag. She only ate about half of the omelette and couldn’t stomach the rest, and that’s saying something considering we were rounding the corner on 1:30pm for our first meal of the day. She also got a side of roasted potatoes that had been salted to the point of inedibility - and I want to be clear, I mean salted, not seasoned. She attempted to scrape the potatoes off with her knife, and you could see the grains of salt accumulated on her knife. And they were still too salty to eat.
The kicker was the end of our meal. After I showed our waitress the raw egg whites, she apologized profusely and promised to speak to her manager about having the eggs removed from our bill. After a bit, the manager came over to apologize, and this was when we discovered that the young woman who had passed by our empty table a dozen or more times and said nothing during the two hours we sat there with no food was apparently the manager. They did at least remove the eggs from our bill, which seems fair, considering that I had never ordered raw eggs.
Our waitress was constantly gracious and apologetic for the state of our visit, and she invited us back for dinner later in the week. But, there is only so much a dedicated and responsible waitress can do with understaffing, poor management, and cooks who are either lazy or incompetent. We are cutting our losses with Brother’s Cafe.