The Basin, Restaurant and Bar

Always a great place to eat with a wide choice of Asian food superbly cooked and presented in an unrushed atmosphere.

Food was wack. Waste of money.

A table of 8 of us dined this evening and long story short the service was terrible. The first drinks order was very slow to arrive, dishes we asked to come out with mains came as starters, some starters were missing and we had to ask where they were. We had to ask if we could order a second drink and then had to ask where the drinks were as it had been at least 15 minutes since the order. We were not asked how our food was. Plates were left on the table after eating for a long time and then we were given the bill and were being rushed to pay as they had another booking (at this point i mentioned that as the service had been so poor and slow we did not appreciate being rushed- in response the waitress then just walked off).Yes the food is good but the service would absolutely put me off going again.

Great food with amazing vibes with friendly staff and tasty cocktails

Absolutely unprofessional, called ahead in advance to RSVP and told over the phone to walk-in. Arrived at the restaurant and got turned away as it was full. Instead of an apology I received a confrontational response trying to explain the matter to me.

Great food. Staff was friendly. Overall good experience.

The food was really good. Sadly the evening started off terrible when they tried to kick us out, because they didn't understand what a service dog/assistance dog is. I even had to explain that it's discrimination to kick me out, before the waiter talked to the boss about it. After sorting it out, it was a good time.