Texas Roadhouse

Roadhouse

The food was great. The service was great. The establishment was not cleaned properly. There was gum stuck under neath my booth, and I got it on my jeans.

Always good, never disappointed

I gave this place a 5 star at one point. It doesn't even deserve a one star for food or service now. The atmosphere is okay. We order our food and got very basic service. All the food came out cold, steak, sides etc. When served to us you can tell is was sitting for a long time. A flim had form on gravy. The steak was completely dry from sitting so long. I refused to eat my food. My husband fiid was the same. But he somewhat ate his. Waitress didn't come to check. I stopped a manager. She did seem like she cared at all. I informed her about both of our food. Took my food off. Didn't even offer to recook anything for my husband. I will never go back. Go to the one on Hull st. Heck of alot better all the way around. This has happened several different times. And has gotten worst with each time . We have tried giving them another try because we are in the area. THIS WAS OUR VERY LAST TIME OF CRAPPY EVERYTHING AND WASTING MONEY. I am only going to Hull st.

Steak was not cooked the way I ordered it and the drinks were very watery!

We came in on Thursday night around 7pm. We placed our orders We ordered 2 chicken fritter meals a sampler platter and a burger and a cactus onion. I ordered a sweet potato loaded. My chicken came out and I waited for my sweet potato for 5 minutes our server came over and said they are preparing it now and it will be out soon. We'll 10 minutes later still no potato. The serve came back over and said we are out of sweet potatoes and I said you came out here 10 minutes ago and said it was being prepared and it will be right out. So now we are all done eating and she says would you like a different side and I said no we are all ready to go now. She walked away and never said another word about it. Brought our check and didn't offer to take anything off of my meal. Last time going here.