Tesco Cafe

Good food served by hardworking and efficient staff

Took 15 mins to order. Stacked the dirty dishes and asked to be removed from table . Got told staff too busy. Staff where stood talking whilst food ready at counter . Bacon bap arrived, still dirty dishes not taken. Bacon barely luke warm . Used to be nice here . ! What happened .?

Good food let down by terrible service and atmosphere. Upon entering we had staff telling us we couldn't sit down on empty and unclaimed tables. We then finally got a tiny table and started ordering from the tiny menu behind the counter... Because putting menus on the tables is so difficult. Staff again were incredible rude. We finally got our Luke warm coffee but they had half the chocolate sprinkles dumped on the tray opposed to on the coffee itself. We then had to wait ages for our food. We even got told it'll only be 3 more minutes by a server... Only for it to take 10. Multiple members of staff on their phones and not cleaning tables etc. at least have a break when there is nothing to do.

Every single visit is fantastic, such a friendly helpful bunch of staff cheerful and playful with staff and customers, they are a credit to the cafe manager Tina, but she is one of the best manager's I,ve ever met, I work for a rival company but when I receive excellent customer service, I think it should be recognised, the cafe in this store is the reason we shop here so often, makes us feel like we really matter, I have never been into a restaurant and received as good a standard of service. The food is always lovely in presentation, piping hot and delicious, never had a bad meal here ever, looking forward to our next visit Dietary restrictions: Soya flat white . Parking: Very large parking area. Lots of cild friendly and disabled spaces.

Big cooked breakfast. Good portion size, fried eggs cooked well. Unfortunately the toast, beans, egg, sausage, bacon and Black pudding all room temperature. Hash browns were piping hot.

Tina is absolutely amazing in tesco cafe shrewsbury she's always so accommodating to me and my girls when we come in!! Absolute diamond