Ratings of Tesco Cafe

google
Google
3.0
(35 Reviews)

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Location & Hours

Off High Rd
Basildon, SS13 3JU
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
9:30 AM - 4:00 PM

Recent Reviews

google
Feb 2024
Crap service waited 30 mins for bakery pancakes and a breakfast sausagr and egg muffin. Egg was under cooked muffin was not toasted or warmed up. The food is extremely over priced and not very nice
google
Dec 2023
So obviously Understaffed with one person in the kitchen and at least 50 customers in the cafe, but the food came out lovely ! With the chef even bringing us out the food! Would have been even better if there was more staff
google
Oct 2023
Like going somewhere to die. Went in at 10:15 most Saturdays after taking my daughter swimming. Every single time, the experience is like going somewhere to slowly end our lives. The service is super slow, so much so that I celebrate 2 birthdays whilst queuing and another 2 just waiting for the food. The place is very under staffed, the staff that do work, moan about the conditions and the people who sit in are all talking about the same thing. I'm currently sitting in, waiting for the breakfast and watching the other 21 year old pensioners age rapidly.
google
Sep 2023
Came in for some food before doing a big shop. Ordered and paid, and was not told until after we’d paid that there was a 45 min wait. Mentioned to her that she should’ve really told us beforehand so we had a choice to order or not, and she just laughed and shrugged. Whilst waiting, we noticed a large amount of tables were unclean and hadn’t been swept around, so new customers were having to try and do this themselves with napkins. When the food eventually came, it was very good quality, and we thoroughly enjoyed it. Shame the female staff member was rude and the cleanliness was poor.
google
Sep 2023
Very slow service, stood in a queue for 25 minutes, tables were very dirty with crumbs, sauce and hairs. Sat waiting at the table for another 50 minutes for our food whilst continuously seeing food sent back to the kitchen. Had no choice but to eat here as already paid the money. Rude and unwelcoming staff.
google
Aug 2023
Lovely food and staff helpful thank you
google
Aug 2023
Every time I have been into the cafe the wait for food is horrendous. 40 minutes wait for a toastie when hardly anyone in here. Till staff constantly threatening to stop hot food as its too busy. No sense of urgency from any of the till staff as they dither around watching the queue mount up. Glasses given to us dirty and tables left full of rubbish. Have worked in catering and pubs my entire life and cannot fathom how Tesco let this continue. Absolute joke of a cafe.
google
May 2023
Terrible service today, tables were not clean, only one glass available for our soft drinks. Ordered paninis cheese and ham. Had a job to spot the cheese and no butter in them very dry. We had to wait 40 mins and was very disappointed. The young man on the till was apologising to nearly every customer for something that wasnt his fault. Shocking service so give this one a miss if i were you. Parking: Was very busy in the disabled area
google
Apr 2023
Terrible service and the workers were rude. When ordering food, I payed for it and was then informed that they had no meals in stock. The queue was 30 minutes long and had no one working on the till. The tea was horrible and had some slimy layer on top. Wouldn’t recommend this cafe.
google
Apr 2023
Nice staff nice food Wait times good too

Frequently Asked Questions

What is Tesco Cafe's rating?
Tesco Cafe is rated an average of 3/5 stars across various online platforms.