Teriyaki Madness

Food was okay but the service was really awful. I was in the place around 6:24pm December 11, 2023 Monday and the food counter attendant taking our order was awfully rude while she was taking my order. She was irritated when she was asking my order and was forcing me to be quick in choosing what I want while I was still thinking what I should get and the face gestures were disrespectful. Also after charging everything in the till, she told me to follow the instructions in the pin pad and in a way that she made me feel that I was stupid and giving me an unwelcoming atmosphere. I told her that I cannot see any, politely and she was sarcastic in saying I needed glasses. From that moment I told her that if I had seen the instructions to press enter and tap then I could have done it, though I strongly believe that this is by far the worst3 customer service that I had encountered in my life. I strongly suggest that the lady order taker be trained well on how to deal with customers. She might have had a bad day or have had encountered a lot of customers that could have been awful to her during the day, but I still spoke to politely had been level headed with it. No customer should be treated this way. The arrogance of the food counter attendant was just all over the place and is a very unacceptable behavior in the food service industry. I hope no future customers of this store will be treated again like this.

The front cashier lady took my order and kept insisting to buy more and was rushing me(this was my first time) and kept getting mad when I would ask a question she also said that my kind(im native) “should be off somewhere overdosing instead of making my life complicated” I am very very disgusted and disappointed I was looking forward to eating there as it was my first time and I will not be going back .

Wow I loved the food, the people… everything in this place! I highly recommend it!!!

Best Asian food in Lethbridge, absolutely love the dishes, fast service, great flavor. Spicy chicken isn't all that spicy ask for mad hot if your into it

Quite disappointed in our 1st visit here. Quality and portion was lacking but the service was pleasant

Good food good service we love it so much

Good quality and worth the dollar spent. Great tofu options as well.

Spicy chicken is so so good. Best Japanese in Lethbridge