The Boba tea was delicious! Lola had Strawberry Milk Tea w strawberry popping Boba, and strawberry jelly. I had a Dark Blend Vietnamese style coffee. Both were delicious! I mean, like, really, really good. Lola said hers was the best she ever had. Even as far as to sat, it was one of her favorite desserts she's ever had! The service wasn't great. Let me be clear, the problem was the customer service. There was no issue with the wait or service of receiving the drink. It was our first time in a Tealux. I'm unsure whether the customer service is this non-existent at all locations. Once I realized there was a screen to order from, a few minutes after our arrival, we placed our order. We were the only patrons in the establishment from the moment we walked in until we left. We were never spoken to the entire time we were there with the exception of the person stating the names of our order aloud when they were ready for pickup. We were not greeted. We were not even acknowledged. The atmosphere was nice because of the large windows allowing a view onto bustling Colley Avenue. It was a beautiful day, and there were many pedestrians out and about enjoying the shops. There were a few games and markers with scrap paper to keep us busy. We enjoyed one another and the Boba. The setting was nice. If I had been alone, I would have felt very unwelcome. Parking: There is a nice size parking lot directly behind the business, making getting in and out much easier on bust days when street parking is not available.
Very disappointed in my visit today. My thai tea was undrinkable and gritty. Ridiculous amount of powder settled down to the bottom of my cup. It was not properly shaken well or made. The staff are kind but for the price, the quality of the drinks should be better.