Tapioca Express

This place is amazing. Pepper fries were super crunchy and delicious. Lychee milk tea was fire and spot on. Love how they don’t make their drinks extremely sweet where it feels unhealthy. Keep it up!

This has always been one of those "classic" milk tea places in the Bay area before everything else started to show up with their own variations of milk tea and how "authentic" they are or were... Not to mention the many options for food from quick snacks to full meals! I got the caramel milk tea and it still tastes pretty nice to this day! Although i remembered when they used to cost $3.50 unlike $5.50 now... Which by the way is ordered through an iPad that contains all of the different drinks and food that you can order from! Pickup is very simple as there is a number that will be given to you. Other than that, there's mostly stand-up tables or high chairs to relax with. There are also gatcha machines that strangely just take dollar coins with each of them costing $3-7 to play... I remember when I had to just pay $1.25...

Best boba drinks in the bay area. Lots of choices and everything is delicious.

I normally stop by after school with my 2 kids till one hot afternoon bought 3milktea and bottled water but since it's hot I tried to buy a cup and ice but they refuse to sell or give me extra ice. I don't know why the server short guy with glass is very rude,not normal costumer service . I tried t4 excellent service good costumer service a cup of ice is nothing compared to tapioca, compilation now a days is high you need professional cashier with smile and not as rude as one of you cashier.😡

Last time we’ll come here! The worst boba experience ever! Order was wrong! Service was rude! Boba is good but we will not be coming back!

Updated review for 2024 For me the food and drinks are always good. This is why I am bumping it up to 4. The fish cake, calamari, popcorn chicken, sausage are all good. What I like about this place is they add basil which adds flavor to the calamari. They season the snacks very well. Same with the drink, its not watered down like quickly. I think the main complaint about this place is the unfriendly service. That may be a constant but there are days (not a lot) and depending on who where it is pleasant. Still worth the visit for yummy snacks

通常我都会给店家五星，但这次只给四星。收银员显得很不耐烦，脸上没有一丝笑容，饮料太甜了，他甚至没有给我机会调整糖度。制作速度很快，那位女生有微笑。我觉得他们还能提高服务品质，当然如果他们愿意的话。

I come here a couple times and it was okay but yesterday upon ordering my same drink there was a hair sticking out from inside of the drink to the top where they seal the cup. We kept telling the older lady who took our order that theres a hair and she kept insisting to wipe it off and that its outside the cup sticking to it. It was not. It was clearly inside the drink and sealed with the other half of the hair sticking out. She was so rude to us and kept denying it until she took my drink back and basically removed the hair and sealed the same drink again. This was also a hair that was about 3 inches long so it was very noticeable against my jasmine milk tea. When she took the drink back I thought it would be remade again because first of all thats disgusting and unsanitary. No. She just ripped the seal on top and added a new one. Who knows if the hair fell into the drink or not. Also while waiting I noticed nobody wearing hair nets, the boba shop was disgusting, grimey floors, rude customer service, and lack of accountability. I know it may get busy there during rush hours but I was there around 2 pm and it was not busy at all. I do not recommend this tapex location. I dont care that im being honest or whiney about it. The old lady was rude and should probably take some accountability courses or training. joking... but whatever. also if ur gonna have long hair (the man who made my drink) put it up, wear a hat, or a hair net cus ur hair is falling into drinks and that's disgusting. geeze and the lady that did nothing to help well thank you for nothing.

Amazing place. I have always loved my experience here, and I will continue to come here. It’s a place of memories, fun, and great food.

Drinks were low quality, customer service was terrible, lady at the front was yelling “What do you want?” at us and giving terrible attitude when trying to place our orders.

Messed up our order and the numberings but tasted great

This place has always been my go to but the tall cashier that works there is never welcoming. He never greets customers and will ignore you. So sad this place used to be my favorite 😢

Pésima atención por parte de los empleados , que mejoren la actitud !!!

Love going to tapioca in union city! The cashier is super sweet and always calls me her friend. They never disappoint with food and drinks 💯

Lady cashier was really nice!! I’ll keep coming back! Drinks and food are great!! I’m