Taco Bell

And yet.. another one bites the dust. Do NOT go to this establishment UNLESS you want to wait an hour and 30 minutes for your food. I placed my order on the Taco Bell app @ 7:26pm and finalized the order at 7:28pm when I received the confirmation email. Now when you place your order on an app you expect your food to be ready to pick up when you arrive, correct? Absolutely wrong for this place. My husband left just after 7:30 to get me gas and to pick up our food. He arrived at Taco Bell @ 8:01pm (confirmed via Life360). He then proceed to place a separate order for my mother. He received my mother’s food 15 minutes later, and the drinks for our order that we placed on the app. Still our food had not been prepped or made. When my husband asks about our order, he is told..”we’re short staffed.” Just before 8:40 my husband hears amongst the five people in the back of the kitchen laughing and having a grand ol time, say that they just started prepping our order. Why give the option to place an order on an app or a website if it isn’t going to be ready when you get there? As you can see in the pictures provided, our confirmation email came through at 7:28pm and the order was not ready until 8:46pm. Absolutely ridiculous. And when asking for a refund, he was told that they could not issue a refund unless the General Manager was on duty, which is ABSOLUTELY FALSE. Any manager on staff can issue a refund at any given time, whether the general manager is there or not. I have extensive background in working for fast food (not currently, but past) and this has never been an issue for any manager to do. I will be speaking to the general manager first thing in the morning.

i keep coming back to this place and i have absolutely no idea why. every time i go through, either the employees are fighting, my order is wrong, or i just straight up didn’t get half of it. this time…i’m laughing. it’s so bad. i ordered pinto beans with cheese (off of the sides menu that is ALWAYS THE SAME), and i was given refried beans with sauce on top to make them look like pintos. y’all are so inconsiderate and poorly trained. i think i’ve had enough taco hell.

These are the dumbest and slowest people I done ever seen. A simple 10 dollar order took more than 20 min. Then people at the end of fast food line look drugged out they mind. Will never visit here again and considering calling better business bureau

Pretty good.

0 stars. Super unorganized. Waited 2 hours for no food

Waited 1 hour for food. Workers were laughing and goofing off I had to go behind the counter tee to get my own cup. One of the workers passed us cussing very poor service needs to bee shut down

Worst Taco Bell in the world, every single time I go my order is wrong. Not one time I've went they got it right. Edit: The last few times I have been there they actually made my order correctly. Only 4 star because they took away the nacho fries.

Good & fast service! The staff got my order right! Good Job Team!

Great customer service