*Updated 2024* Full disclosure - I did work for the company several years ago, much has changed since then however. Good: Old review said The service is great, The staff are really helpful and clearly eat at the restaurant as they have good product knowledge, they always look busy but always have time for a customer. New review I barely spoke to any staff except when my order number was called. Drinks are on a self-service free refill. There's an open kitchen too so you can see the food "cooked" "fresh" as you wait, a nice touch for fast food. - this open kitchen concept has now been almost entirely covered, just a small window is left for you to collect your food when they shout your number, you'll need to stand next to people trying to eat their meals if you expect to hear it being called. Alright: Food is ok, variety isn't what it used to be, meat choices lack a feeling if quality (both the beef and the chicken are a bit rubbish) fries and nachos are over-seasoned (just a little less would be fine guys, seriously) and the burritos are too long and thin (both ends are just dry tortilla with a goopy mess in the middle, taste is fairly pleasant though), if anything I feel like portions have got smaller inside the burritos, this might be the way they've been wrapped though. It's a little overpriced for what you actually get, though my kids love it, I prefer it to maccys or KFC. Attached is a photo of the fries we got for £2.49 Bad: The atmosphere in there is non existent, the queue for the tills is next to about a third of the tables which can make for a slightly uncomfortable experience if you eat in. There is music in the dining area, however this is drowned out by the noise of the air con which is set to blow icy cold air all over your dinner (it's march and it snowed last week, why is the air con that cold?!?) Update - Staff have been replaced by ordering stations, and the open kitchen has been covered. Overall, not a great experience, but not the worst.
Best taco bell I've had in years. Food was hot, self order screens meant I didn't have to talk to anyone, my order was ready quickly, and it all tasted pretty good. Still not authentic mexican food, but very good for a taco bell. Restaurant was nicely decorated and the tables were all clean. Overall, a surprisingly enjoyable visit
Food was good, fries weren't overly seasoned. The Taco's were extremely messy, but delicious to eat. Staff were friendly and the atmosphere was not too shabby.