Ratings of Taco Bell

google
Google
3.6
(432 Reviews)

Happy Hours & Specials

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Location & Hours

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.

1428 W Nat'l Rd
Richmond, IN 47374
Monday
10:30 AM - 10:30 PM
Tuesday
10:30 AM - 10:30 PM
Wednesday
10:30 AM - 10:30 PM
Thursday
10:30 AM - 10:30 PM
Friday
10:30 AM - 12:00 AM
Saturday
10:30 AM - 10:30 PM
Sunday
10:30 AM - 10:30 PM

Recent Reviews

google
Mar 2024
went through the drive thu order was messed up from the get go, kid on the speaker barely understandable, got to window and they were chomping ice had to clarrify the order again, got home half the order was still missing and 2 of the cheesy chicken gordis had zero (and I do mean zero) chicken on them. Called tge store back, manager seemed like she could care less but said come back and it would be fixed. we did so but zero apologies were offered. before I get finish there is 1 question, why the hell is the dining room not open?? If I were standing there watching them fix and bag my order I wold have seen the mistakes. Please dont lay on me labor shortage, I clearly saw 4 people working through the window and we were the only car in the drive thru at the time.
google
Mar 2024
Was yelled at for inquiring about the rest of my order. Had to wait over half an hour for the rest of my order. Was told that the KFC and Taco Bell were two separate places, when in fact they were combined in the same store. Lousy, lousy service, AND store
google
Mar 2024
Food is not worth what you pay for it's nasty. It tastes artificial and you don't get as much as you use to overprised cheap garbage.
google
Mar 2024
Boy, Taco Bell West is either short staffed & not paying attention, or they're sending food out like they're low on products. I ordered a beefy 5 layer burrito and a side of pintos & cheese and the dang things came out like something from the $1 menu! Very very little meat, a few pieces of shredded cheese (even though I ordered extra meat & cheese) and barely any of the other 3 toppings. I swear, they sent out a burrito SHELL folded over that was about the size of a pack of smokes with just drippings of what was supposed to be a 5-layer. The pintos & cheese was about 1/3 full. Just ABSOLUTELY RIDICULOUS & A TOTAL WASTE OF MONEY! Went to Taco Bell EAST last week & not only are they serving the same small & messed up orders, but when I took it in to be fixed, I stood there for over 15 minutes w/o anyone coming to the counter even though the manager & chick at drive-thru window made eye contact with me multiple times. When they finally did, the manager had such a RUDE attitude that I turned on video to record how she was talking to her employees, which of course mad her so mad that she cussed me out. (Also on video!) She refused to "calm down or step outside," so I sent the video to cooperate. It's a damned shame what's going on at the Eastside! GET IT TOGETHER, Y'ALL!
google
Mar 2024
This Taco Bell has went downhill alot over the last several years! This use to be the best one out of all of our local Taco Bells! This location couldn't get an order right if their life depended on it! Living on the Westside sucks because there are very few quick food options! But this TB has to be the worst next to McDonald's! Food is always made incorrectly or lacking of ingredients, tacos are always broken, if you pay for extra of anything you never get it, rude employees who literally want to argue with you, I could go on and on!
google
Feb 2024
Stopped in to get tacos and chalupa
google
Jan 2024
How do you forget an entire quesadilla, we ordered 3 food items and got two. This is horrible. I hope you enjoy your one star. Next time, get me a quesadilla, or imma throw a fit.
google
Jan 2024
Got the wrong order again

Frequently Asked Questions

What is Taco Bell's rating?
Taco Bell is rated an average of 3.6/5 stars across various online platforms.