The draft from the door comes all the way into the dining room. It's freezing. Parking: On a lot with other retail locations, so finding a spot relative to the door is difficult.
Kid-friendliness: It was a great kid friendly menu
The chicken was over cooked with the wing on the white meat meal was not edible due to being dry and burned tips.The portion size like KFC is way down.The baked potato I had was cold and left over.Couldn’t even warm the butter on it.Not the waitresses fault.She only bought out what the cook gave her.No refills on the pop and one dipping sauce for 5 people.Swiss Chalet you need to go back to your way of cooking and looking after customers.We were all in one half of the restaurant because there was no staff
Dietary restrictions: Very few gluten-free options. Check allergen information on the Swiss Chalet website if that is an issue for you.
The little things. I have been going to Swiss chalet for as long as I can remember and will continue to do so….but less likely to this location. We always have rib sauce with our quarter chicken dinner. I actually like mixing the rib sauce with the chalet sauce. This time however the server said if I wanted both then she would charge us all per extra sauce. It was “one or the other”. This is petty. Never had this experience at any other Swiss chalet. I think if you have to rely on charging clients extra for a little extra sauce to boost profits then you are in a pretty bad situation. I was not asking for a gallon of extra sauce but merely the status quo of what I come to expect while dining at SC. Perhaps it’s the franchisee. If so, I ask the owner, lighten up! It’s small stuff. There are other SCs in town so I’ll visit them instead.