Sultan Turkish Restaurant

As regular customers, we had the worst experience today in sultan. We were 11 people who went post iftar because we could not find a booking for iftar time (completely understandable). We were just looking for a nice chat with our family. However, when we ordered our food the man “in charge” who's claiming he is not the manager was very annoyed at the amount we ordered. He decided to stare and give dirty looks the entire time we were having our meal making us feel uncomfortable. We could have ordered more if there was any chicken/lamb doner left however it was finished. When we confronted him at the end he shrugged his shoulders constantly and said “yes, i did stare at u guys because u should have ordered more food regardless if there was any doner left” Pretty disappointing, you’re going to lose more customers if you treat them like this. He even complained saying that they had to set up the table, im sorry but that’s in ur job description no matter what we order. However the waitress was very nice to us and the other staff members except from this man. This man guides everyone around so it’s hard to miss him if you go.

The person who was in charge today because the manager was on holiday was so rude and ridiculous towards us while we were eating our food, he was constantly staring at us ruining the sultan business because of his behaviour.

We had very bad experience because manager was away, and replacement manger was so rude ,he kept staring at us . Even though when asked he said yes I was annoyed because you ordered less food. There was no doner left and he shrugged and said not my issue.

Really good service here particularly from the waiting staff

I ordered a takeaway totaling to around £50. Went I went home I noticed that they didn't give me any salad or sauce which comes with the meal. I called to discuss this with the store and customer service was the worst I've ever experienced. So rude and the Conversation ended with them hanging up on me. I will never order from here again

I don’t usually write a reviews but I must say that it was my first time finishing my plate, the food was fresh and delicious. Excellent service from the staff especially young man! Will definitely be back soon 10/10

Great atmosphere, place can feel abit cramped however the food is really good especially the Ikshkender.

Best turkish food I’ve ever eaten. Very fresh and juicy kebabs. Very good service. Staff was very attentive. Highly recommended.

Iv never seen so many veins in my food.