Ratings of Subway

google
Google
3.6
(187 Reviews)

Happy Hours & Specials

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Location & Hours

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

105 E Seneca Turnpike
Syracuse, NY 13205
Monday
Closed
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
8:30 AM - 8:00 PM
Sunday
8:30 AM - 8:00 PM

Recent Reviews

google
Sep 2024
Worst experience, employees don’t listen , and have an attitude for no reason! It took them 10 mins to come from the back!
google
May 2024
Location claims to have never received my online order, doesn’t have what I ordered online, and refused to refund my order. When I showed the employee the receipt with his manager on the phone (I believe he initially identified her as “Lisa,” but refused to confirm that when I requested), she essentially called me a liar. The nametag-less employee also would not provide a telephone number for Subway corporate.
google
May 2024
This place has a terrible reputation. Don't use their app to order food, 2 of the last 3 tries they accepted order, it’s said done but closed early. Called, someone picked up and said someone called in so he’s closing early. Door dasher is sitting outside. Terrible, terrible experience.
google
Jan 2024
People have always been nice BUT it closes randomly and the soda fountain has been broken for months. Location offers no seating. Lowest ranked location I have ever been to.
google
Jan 2024
A place I could find in the dark
google
Dec 2023
Nice place for a healthy cold sun for lunch.
google
Nov 2023
Update** After one staff member messed my order Area manager Rachelle went above and beyond to resolve the issue Called me and set up a day and time to make subs for me by herself She was so nice and understanding Thank you.
google
Nov 2023
THERE’S PLASTIC IN MY SUB! JUST DISGUSTING AND YOU GUYS NEED TO LEARN HOW TO JUST CANCEL AN ORDER IF THERE’S NO MORE BREAD LEFT!!!!
google
Nov 2023
Came at 11:30 there not open it say 9 on a Wednesday .....what time do u open like so sad
google
Nov 2023
Horrible. Did online ordering today. They didn't toast the sub, drenching it in sauce. Contacted the manager and he did nothing. Please train your employees accordingly.
google
Nov 2023
Has gone way downhill from recently. Employee in training started complaining under his breath about me when I checked to see if he had put on extra meat. Bread was underbaked twice, squishes down to nothing. Less meat by far then previously, scoops for tuna are tiny. Their commercials should have a warning label - "Object are smaller than they appear".
google
Nov 2023
Supposed to close at 830pm got there 15 minutes before and the door was locked.👎
google
Nov 2023
Absolutely a trash establishment. The server had a bad attitude and had others and myself wait inline wait until we get to the counter to tell us individually they're out of bread. HOW as a Subway at 12noon be out of bread. At the very least make an announcement so people's time isn't wasted. Then speaks to customers rude as if it's our fault. Too bad I can't give a negative star rating. I would
google
Nov 2023
Never a long line here. The staff is kind and courteous.
google
Nov 2023
The mayo was oozing out the sides, way to much and the oatmeal cookies were salty
google
Nov 2023
Subways need to get new employees here. Sat there for 20 minutes with two people in front of me and the struggle was real to make two sandwiches.
google
Nov 2023
Fantastic service.
google
Nov 2023
Was closed for a time and kind of an after thought to visit. When there are other sandwich or subs to choice from. Haven't been there in a long while.

Frequently Asked Questions

What is Subway's rating?
Subway is rated an average of 3.6/5 stars across various online platforms.