This subway is my favourite subway location I have ever been to. As a boy born in Toronto and has had access to multiple subways I can say that this is the best one. I would like to call myself a regular and the manager Safaa knows my order by heart. I hope to get a job here because all the workers had made my experience amazing every time! The food is never bad quality and the new renovations look beautiful and modern.
Went in to grab a sub, and the young girl working there was very rude and made it obvious she did not want to be there. She was hiding her phone under her clothes and just had no customer service skills at all.
Please remind your employees to wash their hands and change their gloves between orders. Please ask them not to touch their face or wipe their hands on their clothes while they prepare someone's food. I was in line behind someone and had to leave this location before even placing an order because I was so grossed out by the employee's uncleanliness.
I ordered through the app on Sat. July 8,2023 and when it got here at 5:52p.m. right away tries to call because both meals were wrong, no meat on them wrong bread and no drinks!!! When I tried to call about 30 times since Sat July 8th to today all I keep getting is the answering machine that reminds you to remind the customer to set up voice-mail....what I joke. I'm going there tomorrow to get my money back. Not impressed
Best Subway in town by far!!! Very kind staff, fresh tasting food, well made and quick!!!
I am very disappointed. I went over because I wanted a good old classic sub. But the server was just rude! I don’t think she should do costumer service. She didn’t ask if I wanted it toasted. She was talking with an attitude. And after all that I said have a good night and she stared at me like I was a ghost. That’s not even the end. She didn’t cut the sandwich in half. Her description: about 5 foot grey ish brown hair, maybe in high school or college. I am very disappointed.
Love stopping here when going to or from the gym. Safra, I hope I spelt your name right, is always so kind and she works really hard. She is lovely and works with me to accommodate all of my dietary restrictions without hesitation, while multitasking the whole store. Thank you S! Dietary restrictions: Super accomadting to my dietary restrictions
The line was so busy and only one girl working. I felt so bad for her but she handled it so well!