Had 4 people in front of me. Stood in line 40 minutes before leaving with food.
The employees are RUDE. There is a lady there named Mel, she should be fired IMMEDIATELY! She thinks she is pretty special, she’s just an angry bitter lady who has NO place working with ANY people in general, they treat the employees AWFUL. I’ve never been so appalled at “service” workers in my entire life! Manager/Owner is no better…do NOT patronize this subway!
I acknowledge that what I’m about to post may seem highly harsh and critical… and WORDY. Just bear with me… I am a full-time retail worker, I see hundreds of faces a day and understand the importance of treating patrons and visitors cordially and respectfully. I utilize this ethic inside and outside the workplace. So here is a review from a purely professional perspective of similar station. I stepped in to order one single sandwich. Didn’t expect to feel so isolated. No greetings, minimal eye contact, not one smile or kind gesture reciprocated. One worker asked how my day was going and was clearly disinterested in actually hearing my response. There was a poor kid at the register who was clearly new, and his coworkers showed little to no initiative in helping him, despite the fact that I was the last order. Was planning to eat inside but decided against it and promptly left. With little surprise, there was no “Thank you” or “goodbye.” Never felt such secondhand embarrassment from the quality of customer service before, but on a positive note, the sandwich was delicious.
Service was awful tonight. Made an online order super quick and easy. Went to pick it up and it took us 10 min to get our food while a worker wasn't doing anything. When we got home we realized we got the wrong food so we drove back and the same worker that didn't help us blamed us for grabbing the wrong sandwich when the guy handed us a bag with our food. Then she proceeded to make sandwiches without her hair up in a pony. Food was great once we got the right order but service was awful.
Whoa watch out, here comes the TITAN TURKEY with 33% more meat, and I even paid for 50% MORE meat! The meat is so thin to begin with, and they barely give you any! What a joke! Would’ve been $23 for 2 subs (if not for the “discount”), and they want you to pay a tip in addition!
One worker lost his marbles over something that was their fault. I'm sure he won't work there long if he brings customers to tears over a wrong to-go order. I also feel bad for the other people who I'm sure got chewed out for no reason. Get your act together. I'm not mad just disappointed.
It's not my favorite sub place but it does have low calorie options and inexpensive add-ons. You can get four eggs added to your sandwich for 1.20. Either that or they don't know how to add it on correctly. I payed 1.20 more than once. Plus doubling the meats isn't that expensive. 3 bucks.
Great fun team to make your sandwich ,give them a raise
Amazing service, I showed up right before closing and they still offered to make me a sub. Very appreciated, the three workers were nice the entire time and even assisted another late comer.