Good customer service, clean store and restroom, and they took my coupon!
Can share a footlong with a friend. Dietary restrictions: Whole grain bread and vegetables.
Ok best subway in Richmond.
I have had a horrendous experiences from this Subway. When ordering on the app. They said they never received order. Order was placed at correct location. Woman I was speaking with continued to be rude and lacked professional. Female provided no guidance on how to resolve situation besides “I don’t know what to tell you.” This is the worst Subway I have ever ordered from. I will not continue to tell people about my horrible experience and that they’d have better luck elsewhere. I have contacted corporate about these issues.
We have struggled with your app for the last 30 minutes, finally gave, went to the store to be told you wouldn't honor the bogo offer because it's only on the app. HORRIBLE CUSTOMER SERVICE. If you offer a discount on a platform that DOESN'T WORK the least you could do is make it right in the store. Lost our service for good. Penn Station is better anyways.
Absolute horrendous customer service, employees were badmouthing us because THEY made our sandwiches completely wrong and had to remake them. Sandwiches were still wrong afterwards but the secondhand embarrassment I received from the encounter keeps me from returning. Kenya and the other rude girl need hairnets on their manly arms!