Your website won't even load
Good food, just pretty sloppy.
Twice I placed an order to be picked up to arrive and the employees claim they never received the order but the app shows it was picked up. They obviously hand out any order to any person and lie to cover up. I took the $10 loss the first time but this time I'm requesting a charge reversal through my credit union.
They are SO amazing here! Great service and teamwork
Uncooked frozen meaballs no good
If I could I would give ZERO stars. Placed an order online and when the ready to pick up showed in the app we went to pick up when we got there they said we never placed an order. Well we showed online app, emails, and the fact the money was as subtracted from our account. We were told they could remake our subs. They took 6 people in front of us and then they said again they could remake them but would have to charge us AGAIN. They were so rude. We were told “we would have to take it up with online there is nothing they could do and their manager wasn’t there”. So after 25 mins waiting we left with zero subs and no money refund. When I found out how they treated my husband I tried calling and the phone number is disconnected there. It’s also not easy to try and find someone online to contact to try to get our money back. This is all absurd and beyond the worst customer service I have ever experienced especially because I still don’t have my money back
VERY busy location but the team in there today was a four person staff rotating from the BP station as well. Nice work! Great subs.
Save yourself the trouble and go accross town to the other subway. This subway doesn't know how to read instructions on how you want your sandwhiches and they never have vital ingrediants for your sandwich