I ordered a foot long BLT and I didn’t want the buns toasted but my bun is toasted and the tell me it wasn’t toasted but when the top of the bun flakes off and is hard then it appears to be toasted I called and asked to speak with a manager and the person on the phone tells me the manager is not available she then put me on hold then come back to the phone and tells me she can’t give me the manager information out and I told them I need to speak to a manager I asked when the store manager was going to be in and she told me she can’t tell me that
Service was cool. It was too younger dudes that had good customer service but the sandwiches were awful. I paid for extra toppings and still got skimped. Glad I asked for extra ranch because NONE was on there. They also didn't put cheese on my sub ♂️ cmon now man. I spent 30$
12/20/2023 Ordered 4 Sub Sandwiches online and 2 cookies! First of all the sandwiches were sloppy! The bacon was burnt and all the sandwiches were made on the wrong bread. It was a big mixed up mess! After getting back to the workplace&family we realized it. Called and spoke with a Mgr. Name Hailey and she told me to bring them all back untouched. We did just that and when we got back to Subway around 2:15p.m. The Door was locked. Another customer walked up trying to get in and she said herself that she’s never been and the door was locked! Another customer stated that they’re probably all in there getting high! Which is a concern! I drove all the way to another subway trying to get info. This young lady called for me and then they answered the phone for her. Went all the way back and now the door is open. Had to deal with a young man about my refund. Hailey never came out to apologize or handle the situation. It was so inconvenient and time&money wasted! So hard to get good customer service anymore because ppl Do Not Care! Whoever owns this business need to look into all there employees Seriously! This Was Awful!! I also have a video showing proof that the doors were locked!
They guys there are very rude
Ordered from this location on two separate occasions and my order was cancelled an hour later both times for “not having the ingredients”.
The restaurant is so dirty, and they need to take care. Restrooms ugly, there was a ladie underwear at the trash can.
They really upgraded their menu. I give them props for what they've done.