I was charged an additional £1 for the vegan cheese option even after I explained to them I am lactose intolerant. The sandwich came with standard cheese, but wouldn't do a straight swap despite the fact I genuinely can't have it. If I'd been on my own I'd have walked off and taken my custom elsewhere.
Terrible customer service. Paying almost £8 for a sandwhich to be told I can't have the dressing I want on it as its a set dressing already prebuild by subway .How atrocious,who in the right mind would Want to spend money on something they can't have to their likings it doesn't make sense especially in time like these where people think twice before spending .not happy at all !
Incredibly rude staff called natalie. The other server was equally rude. Refused to alter salads on sandwiches, refused to serve bread because it was too fresh and might be hot ...despite putting one sandwich on the toaster to make it hot... Left with no food and will not come back. So rude so so rude.
Tried Tuna sandwich, chocolate cookie and latte. Really happy with service provided also tuna as tasty. Customer service was five stars. Parking: Free parking with time restrictions.
No meatballs ("We always run out at 1pm") and no tuna. I had cheese and salad gluten free costing £4.69. It was sooo dry. The guy really didn't care, at all. I suggested that they should order more meatballs if they always ran out at 1pm. While I was there a girl asked for a tuna sub. They're losing business. Dietary restrictions: Subway always have GF rolls in the freezer. Sadly they charge an extra 50p if you want gluten free.
Great Subway, food fresh and hot. Service helpful and friendly. Salad stuff looked fresh
Ordered a baller. They didn't put pepperoni on it. When I asked for the pepperoni they said I had ordered the meatball. No options for salad. They asked if I wanted pepper and onion, I said just pepper. They said onion? I said, no pepper please. Got a meal deal. Poured a drink, it looked weak but took it. On drinking it was watery. Awful service, not listening to what you actually ask for and drinks weak. Avoid and go to somewhere else.