This is the worst subway in belfast i have ordered in store online on uber eats and everytime they mess with the order and give me the wrong one. The staff needs to be seriously replaced because they are just stupid.
I ordered the food from here and the ambience was so good. The only thing is the service and they are very bad at that.
There is a lovely young girl who makes the place a lot more tolerable. She is very smiley, cheery and has exceptional customer service (cathy i think). It's a pity she is working somewhere where the rest of the team don't seem to care. I would like to know what numpty decided to put the drinks fridge right at the till. When they are trying to fill it customers can't pay, both customers and staff clearly get frustrated, It obviously wasn't thought out very well. The place is dirty, and looks a little neglected if I'm honest. My food was OK, a tad disappointed, I'm actually not sure what I was expecting. Maybe I'll try something different next time (in a different subway as well)
As a regular customer here. I am always happy with the friendly atmosphere and staff.
Really bad customer service. The Chinese girl was rude and unfriendly. Wanted to make two order of sandwiches but after she took my first order she just went off and on her way as if she was busy but she’s not while avoiding eye contact. Do note that I was trying hard to make eye contact and get her attention. Secondly, once my sandwiched was done, she just packed it in the bag and left it on the service counter without saying thanks or anything and went on her way as she was probably “too busy” to entertain me. Overall, she was one of the rudest worker I’ve met in Belfast as the customer service was really bad. Hopefully the manager takes action.
Yummy I will get sorted by putting it on my paattern