Good food and great service
Arrived at 1pm on a Friday - party of 5 with a reservation. Restaurant was not busy at time of our arrival. We were seated promptly. Greeted shortly after being seated, by our server. He delivered a small basket of donut style dinner rolls. They were very good; we all agreed. We ordered drinks. They were slow to come…. Shortly there after, we ordered lunch. Problems started for me when I noticed different service personnel for ordering our food vrs delivering food vrs delivering beverages vrs replenishment of beverages…. French fries served to two of us were actually cold, not cool. Fresh French fries to replace cold fries were served very late; after the meal was complete. Salad was served without dressing - took exceedingly long to get dressing. Ordered a 2nd beer that night almost rejected because it took so long to arrive. Our primary server said he thought someone else was supposed to bring the beer from the bar? Because the person that took our order didn’t serve us, all meals were present to the wrong recipient. We had to redirect each of 5 meals served. Also… No directional signage to direct patrons to the restroom. My elderly aunt walked to the hostess stand to ask where the restrooms were - they were in the opposite corner of the restaurant, upset her. In my opinion, this restaurant has big flaws in their approach to utilizing multiple servers for a single table, during what appeared to be a rather slow lunch period. There are way too many options for better food and service in Troy. I won’t return here.
I love their happy hour. Steak egg rolls are amazing and the chicken biscuits are yummy.
We really enjoyed every aspect of our dinner! The food was fantastic! Highly recommended the Plank Salmon. The staff were very friendly with a very nice atmosphere.
Went here for the first time and let me say shout out to the chefs! but the food was delicious. Came here on a Friday night around 4or so not a busy night but you would of thought because of the location and rush hour I had the meatloaf with the macaroni and garlic whipped potatoes and my mom had the chicken fried cutlet with Parmesan covered sauce and loaded baked potatoes both a 5 star all the way across! I would definitely say the food is as good as any other steak house restraunt around somerset area.
We've been here more than a handful of times. Food is pretty good. Servers did a nice job of serving us. Prices are a bit higher than they were in recent years but are not out of range with other places. The management really dropped the ball on us however and it really ruined the dinner. We made a reservation for 7 people on the "Resy" system used by the restaurant for a family dinner with my elderly parents and my sister's family. We made it very clear in the reservation notes that we could NOT be in a booth due to some physical restrictions and inability of part of our party to get in and out of the booth. We arrived on time, and they walked us back to our table, which of course was a booth. We told them we had an issue. They told us that the only other thing they could do was seat us at two separate tables, which could NOT be put together because the tables are all bolted to the floor. So they broke our family dinner into two tables. They also had two separate servers, because they said that even though they were near each other, they had different servers assigned to each table. And they said they could HAD to have separate checks, because the servers were different. Here is the cherry on top: Even though they wouldn't /"couldn't" seat us together and gave us separate checks for each table, they considered it one large party and dictated that gratuity is automatically added to each bill because it's more than 5 people. If you actually treated us like one party, I would understand. But when you treat us like we are an inconvenience to the restaurant for brining 7 people in for dinner, and don't even seat us or bill us as a group, don't add the gratuity. I have no problem tipping the amount they added. That wasn't the point. Had the manager called me ahead of time and told me they couldn't accommodate without putting us in a book, I would have been very grateful and cancelled and booked a smaller group for another time. But just not paying attention to the need, or seeing it and blowing it off, created a problem. There are really good places to eat all up and down Big Beaver Rd where the managers actually pay attention to the customer needs. I don't think we will be going back for a while, if at all.
Excellent steak and seasoning. Server was very attentive.
Food was amazing, service was great overall good experience.
I'm glad to see that so many had good things to say about this place.... unfortunately for me the steaks were terrible... I think that they probably threw old steaks back on the grill (that someone else refused). They were about 1/16th of an inch black char and not even hot (just warm). I'll never go back again even if I'm offered a free meal.