What a fun night! My friend and I booked a karaoke room to celebrate her birthday. I made the arrangements through Josh who was so responsive! When we showed up, Josh greeted us and made some fabulous (and creative) cocktails. He gave us a tour and showed us to our room. My friend and I are not great with technology and Josh was so patient and encouraging to us. He checked in on us a few times. We had the best night and can't wait to return.
No one working was in the front to greet anyone. Our group and another group stood inside waiting to be helped for 10 minutes and both us and the other group ended up leaving. Terrible service.
Trashy spot. Owner is a real scammer. Do not spend your money here
DO NOT GO HERE bartender with glasses and curly hair gives women free drinks and then invites them on a 'tour' of the vip room alone. VERY DANGEROUS do not go here !!!!!
Showed up for a large 60 person reservation. They asked the group to help clean the restaurant and took over an hour to show up. Just odd
服务特别差!!我觉得是歧视,只服务一些人,不服务一些人!!!区别对待!!!
TLDR: the waiter discriminate us, ignorant, rude and let us wait meaninglessly for 50 mins. We reserved a small room from 8:00 to 10:30, and we arrived around 8:10-ish. It seems like there was a large private event ongoing and many people were drinking in the lounge. The only person here was the waiter and also bartender. I asked him about the reservation and he started with “we don’t have any reservations”, which was proved to be wrong later. Until I said my name and time repeatedly and he finally “recalled”, and asked me to wait. He continued serving the alcohol to the event ppl with large smiles, loud voice and clear words, but murmured impolitely and impatiently to me. After like 20 mins wait, he walked over to a karaoke room and I thought it supposed to be ours. He set it up, while nobody was waiting. And told us that was NOT our room, even after the 20 mins wait. He murmured so quietly and quickly so I did not hear it well, and I thought it was supposed to our room. He raised the voice up and said “it is not your room!” when I was pushing the door. And he asked me to keep waiting. My friends waiting on the seat said he was constantly peeping at me while doing all the drinks for the guest, but was not doing anything. That opened room also did not get occupied so idk who he was preparing for. I saw the lounge from full of ppl like 30, all the way to about 10 ppl left, and he kept me standing and waiting till 9:00, which has been 50 mins after we arrived. So we finally left. Of course, no follow up calls. I guess he never wanted us to be there. I don’t know if it is because my look belongs to LGBTQ, because of my race, or because I did not dress the fancy outfits like the guests in lounge. Either way, this is the worst experience I had so far and it ruined our birthday party. I’ve been here before like 3 years ago, and it was way better than right now. I will not recommend this place to anyone, and I definitely will not be here ever again.
Great karaoke spot with awesome staff. As soon as me and my group walked in they greeted us kindly and although full they found a way to accomodate us. Drinks were good, rooms clean, and great libary of music to select from.