The restaurant and staff are fine from what I have seen when I have been to the hotel for meals. However, I recently paid £12 to swim. The pool is very small and I felt it was a bit dangerous as it felt overcrowded with 10 people. The water was cloudy. The changing area is small and the carpet from the pool to the changing area needs renewing. I don’t think people should be allowed to swim if they are not staying or members as it isn’t big enough and in my opinion could be dangerous.
Went here for afternoon tea, beautiful, food was very fresh and tasty would go again didn't stop in a room
The staff, service and food were excellent. We ate at the onsite restaurant and it was good value and good quality. The bedroom however was very dated, dark and cramped. The wardrobe was extremely old and broken and the lighting was very poor especially in the wardrobe area. I appreciate the main areas of the hotel have an old style to them but the rooms could be more modern, needs to be lighter and brighter, a bit more welcoming and not so dark and gloomy. The bathroom was more modern but the shower was either very hot or ice cold.
Inflexible refund policy despite family emergency causing a trip cancellation one week before our expected arrival date. They are in their right not to refund me or give a voucher but would expect more from a bespoke/boutique hotel looking for loyal customers over time.
Excellent service and delicious Indian food. Best in Stone, highly recommend.
Boring, lights to bright and no atmosphere. Food & drinks: Average, over priced and over cooked. No taste and bland.
Location not good unless you're getting the bus or taxi to airport. Aircon in the rooms sounded like a jet plane. Breakfast was nice.
Attended a wake...first class