Steak 'n Shake

It's all in who you know and how you blow there you only get away with stuff if you smoke drugs just about everybody works there usually high on something need a random drug test done to all the workers they go on break get high or get high in parking lot before they come into work in their handbook say they don't judge people they judge people all the time say people can't work there with the same last name but yet they do have people working there that has the same last name it's okay with two brothers to have the same name but it's not okay for two sisters

Steak n Shake was my favorite diner growing up. Now everything has changed. No more personal interactions. Everything is on a kiosk. When your food is delivered the server seems like they forgot how to serve by forgetting or not reading the whole order. I ordered the Frisco Melt combo. The sandwich was good. The fries were cold and not cooked fully. I also ordered a Nutella milkshake, it was a chocolate shake with a little Nutella on top. Won't be going back to the Pekin, IL location.

Steak & Shake, at least in Pekin, has become very impersonal. You order strictly by kiosk. No waitresses. You pay at the kiosk. No cashier. They have successfully removed lots of human interaction here. This will be my last visit to this chain, and it has become a cold and dungeon like feel to it. I used to look forward to coming here. Now, I look forward to avoiding it.

Lobby, tables, counters and booths were all clean. No sticky floors!! Food came out quick and correct. Extra condiments, cheese, and straws in a neatly stapled to-go bag, all without asking.

Best chocolates shakes of any restaurant!!

I lived in south TX for 20 yrs and missed Steak ‘n Shake alot!!!! But I hate that everything is automated anymore. Kiosks = no cust service to me! And the food is super greasy!!! More than I ever remember. But I still love a good steak burger once in a while.

Like most steak and shakes the food was good. And like most steak and shakes this one has sadly cut staff. It's a good place for me though steak and shake has lost a step with these kiosks instead of people. So that's why I gave them 3 stars

The kiosks are a DISASTER. Thank goodness for Aston (!!!) she was SO helpful!! Girl you ROCK!!

the machines would JAM UP 100 didn't care for that but besides that would give STEAK & SHAKE out of approval and approved by BRAD ✊✊