Steak 'n Shake

I really don't know how to rate this one. Some days the food is on point and some days the service is on point, I have yet to catch them both but the atmosphere is classic and well displayed.

First time visiting a steak and shake. Met Ken, the owner. Absolutely fantastic experience, I will definitely come back again.

Everything was clean, quick service and food was amazing! Thank you for giving the extra mile!

Today, I ordered via the S'n'S app, which went on the payment step and then crashed. I went into the store and spoke with the Mgr. He couldn't find the order, so he rang me up. After getting my food, my app order came up. The Mgr brought my food and told me to keep it and have me a refund on my 2nd order. Customer service was top-notch, and the food was great as always. Steak burger with fries. Yumm Follow-on: My next several trips have been great as well. If any issues come up, they correct it right away. Love coming here

Not sure about the fountain drink kiosk, seems dumb to me and never works properly