Steak Escape Sandwich Grill - Hilliard

Steak Escape has great steak or chicken Philly sandwiches. They got a great deal less than $10. The chicken sandwich tasted fresh and juicy with vegetables and cheese. The service was fast and friendly. WiFi was fast. The place was clean with live games on screens.

*Message sent to steakescape.com on 10/7/24* Rating adjusted due to assistance from Dirk with customer care. I ordered salads from this place. First and last time! There isn't even a cup of lettuce in these salads. Called to speak to someone, and no one answered the phone. The salads pictured were $15.49 a piece. I wondered why I ordered from the site and it went through DoorDash. The receipt says DoorDash Storefront. TERRIBLE!

They don't recommend the salad. Great staff clean kitchen, unique options like a baked potato bowl

Safe to say the Hilliard location is done and the GM does not care. When I used to go to this location 4 years ago because I live right down the street it was awesome. Fast forward to 3 months ago maybe 4 the fries were cold, the bread didn't taste fresh it was super stale, contacted the GM and he emailed me back told him the issue but because I didn't have me receipt he never responded back so I never went back. Fast forward yesterday I got the 10.00 meal and sake issue. This time I went in hoping on better results versus drive thru and nothing has changed. To be fair the young man that took my order had excellent customer service, but the two guys on the grill were trash. The fries i received were cold and old, skimpy on the meat and the bread again was old!!! I'm done with this establishment. Moving forward I'm going to the Charlie's located right across the street from my house.

All I can say is I was extremely disappointed the restaurant it was such a hot day outside so decided to eat in there and oh my goodness they didn't have their air conditioner on the bathroom was filthy it had to ranked in the top five of the dirtiest women's bathroom I've ever been in. Dining area was al

Great staff working here. Reminds me of my teenage years of working at Steak Escape in the City Center mall. IYKYK

Food is always so good. Employees are friendly and service is fast for what it is.

They won't let you use the kroger coupon online or by phone only on sight, the coupon wasn't worth much though anyway. Food was good though.

Delicious and quick. Loved the teriyaki crunch bowl. It is super filling!! Please expand, we could use one of these in central Pennsylvania!

This is what $10 gets you at Steak Escape for the "Regular" ham sub. I'll leave the judgment up to you. Pitiful.

This was my first time coming and it was delicious! I had a small Grand Escape and it was still plenty big. The fries were amazing (similar to Five Guys or Penn Station). The loaded fries looked SO GOOD. Planning to get those next time. It does cost a little more than typical fast food, but you get what you pay for. Service was fast, dining room was clean, easy to fit into a workday lunch break. Thank you!

Credit where credit is due this was my first visit here never even heard of this chain before today but I’ll tell you this I wanna try everything on the menu now and will definitely be returning when in the area I didn’t go inside but I don’t have to the food blew me away in terms of flavor and quality I got the fiesty amigo fries and the ultimate escape and let me just say this was a Fantastic experience.

Poor customer service ..

I bet alot of people don't realize how good food is here. Looking for something different than the normal 10 fast food places...add this one to your list