Steak and Hoagie Factory

I'll be back

This place is great! The turkey on the Turkey hoagie was fresh, real turkey which is difficult to find at other sandwich places. Fries were cooked perfectly. Everything just great.

Is this a real business???Maybe the owners should invest in their business by staffing properly. If you aren't getting applications then pay more. It's pretty easy to run this business yet this is a complete disaster. When we ordered we were told 30 minutes for pick up yet it was 50. Next up I was charged for an order then wasn't mine. Luckily another employee came up to the front and figured it out and fixed the issue. I didn't get her name but she was excellent. This is completely on ownership. I'm giving the ownership a zero star rating. What a mess. Shane on you for allowing this to happen to these workers. Continued.. Your right Mike. My time isn't valuable. I enjoyed waiting an extra 20 minutes at your shop after I worked all day. The amount of time isn't the issue because if I was told 50 minutes I'd show up at the 50 minute mark. The issue is I don't want to wait in your shop for my order more then the time I was told. Sounds reasonable? Thanks Mike Update: Still to this day haven’t been back.

Who dices green peppers for a steak sandwich? This place. Sliced by a guy without gloves and didn't wash the pepper. He just pulled it from a bag and cut it. Makes you wonder what other sanitation problems exist. The roll was doughy and tasted under baked. The meat smelled and tasted a little "off". My wife ate part of hers and threw the rest out. Nice guys working there but so what? I called and told them about the meat. I got no apology or offer to fix it. Just "OK". And $14 for steak sandwich? Seriously? Won't be back.

This is definitely not the same place I remember from my 20's. Used to have good food. Food is okay, if you've been drinking.

Made the wrong meal but replaced rapidly a d offered the mistake. Good hoagie and steaks

Great rolls for the sammiches