Orders are wrong nine times out of ten. Service is dismal. Workers here hate their jobs. Better off going to the Starbucks at the old armory building down the road.
My absolute favorite place to get coffee ☕️
The York Rd & Burke Ave location, in Towson, MD, has to be the slowest drive thru on the planet. There is no urgency to process orders and the staff can't seem to multi-task. There could be only 3-4 cars ahead of me and there's still a 20 minute wait. Using the app and going inside makes no difference. Prices have gone up, the drinks are weaker, the value of stars has gone down, and it's just not worth the money anymore. My daily visit is over...
they are never consistent with drinks. i ordered a latte for $8 and it just tasted like water with flavor syrup. you are better off ordering at york and regester starbucks which is just 5 min down the road.
Bad service! I never understand why Starbucks can never be consistent with their drinks or get your order, correct! I visited this Starbucks as I had an appointment in Towson. Confirmed my order with the order taker, but they still served me my order wrong—-and gave me my drink without coffee. Like why else would you come to Starbucks? ??But for caffeine! Especially if I did NOT specifically say no coffee . I don’t even understand how they have a menu leaked on TikTok, but they never make that darn orders correctly. Sucks!!!
Location is convenient for students that live off campus and it’s a nice place to get work done.But afternoon and night staff is never friendly/welcoming