Starbucks

the toilet is closed, only for the staff, it's bad

I arrived approximately ten minutes before closing and an employee came out appearing to be locking the doors. I asked if they were closed and was ignored me. I presumed that I spoke too softly and repeated the question again, this time projecting my voice. Once again, he ignored me and proceeded back inside. While approaching the counter, the now visible name tag read, “James”. He says, “we’re actually closed inside for the night”. Perfectly fine, but he could have easily communicated that while we both were outside. I explained that I was traveling in a Penske vehicle and could not go through the drive thru, to which James replied after sighing deeply, “I guess I can ring you up”’. You guess?! I only patronized this location because I was desperate and feeling a bit unwell before my 15.5 hour road trip. I tried giving James the benefit of doubt, but after reading the sentiments of other reviewers, I realize that I was not being overly sensitive, James is unprofessional and undoubtedly rude.

PICK UP ONY FOR COFFES AND DRINK. JUST PICKUP ONLY