Starbucks

All around good

The teenagers running it decided to leave early and refuses to serve me

Really nice location inside of a extremely clean Ingall’s Supermarket. Wasn’t busy when I stopped and got my order really fast, maybe 2-3 minutes tops. Friendly baristas and my order was perfect.

To preface this...I order pink drinks DAILY. I order extra base, no ice (at several Starbucks in tri city as I travel alot). I happily tipped $2 for the "trouble" Not only was I charged for "no ice", I watched the lady unenthusiastically make it wrong ( drk haired guy took my order). I told the young guy who said "I'll make sure"...but didn't. My drinks were both too milky for my taste. I told them, without him or her rectifying the situation. She looked angry the whole time (bad day, perhaps??) So I asked for more base plz. I won't be back.

The service at this location is always exceptional. If I could give that 5 stars alone I would. However, Starbucks corporate needs to take a serious look at where they’re cutting costs. The cups are soooo thin. Like half the thickness they used to be. Several times in the 6 months or so the cup collapses when I pick it up. I’ve been burnt, I’ve ruined a $130 shirt and $100 tie. If I order tea or espresso then it’s always double cupped because of the heat difference. The app has no option to add an extra cup and doesn’t have a comment/request box when you order to be able to request one. If the cups were thicker it would make them more sturdy and less conductive of heat. Kill two birds with one stone. Do better corporate. Your retail employees shouldn’t have to get a 3 star review for 5 star service just because you’re charging more for cheaper products.

one of the best starbucks in the area :-)