Ratings of Starbucks

google
Google
3.2
(159 Reviews)

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Location & Hours

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

3340 N Broad St
Philadelphia, PA 19140
Monday
6:00 AM - 2:00 PM
Tuesday
6:00 AM - 2:00 PM
Wednesday
6:00 AM - 2:00 PM
Thursday
6:00 AM - 2:00 PM
Friday
6:00 AM - 2:00 PM
Saturday
Closed
Sunday
Closed

Recent Reviews

google
Apr 2024
Worker had an attitude soon as we stepped up to the counter I guess because they had to stop their conversation to wait on us. My daughter placed her order and she’s a little shy so the worker must of not heard my daughter say no when asked if there was anything else. So she asked again with an attitude and my daughter again replied no. When it was time to pay my daughter pulled out her app for points and the worker said disrespectful we don't take your points so my daughter went to hand her the money and the worker just stood there then said to the other working I’m not taking her money so that’s when I stepped in and told them she’s just a child and there is no reason to get a attitude because she didn’t hear my child maybe if she was making eye contact she would clearly see that she gave her a response. This is the worst Starbucks ever I already knew it was gonna be a problem before we even step foot in there from other experiences I had with this same store.
google
Apr 2024
I don't know who and why hired these guys. At this branch, I've been there many times, and their attitude just terrible worst Starbucks and the worst service in Philly.
google
Mar 2024
Came here on my birthday and had the best experience
google
Jan 2024
I appreciated the fast service. Still got to my appointment on time.
google
Jan 2024
Never make everything on their menu. Last time I went they didn’t have Frappuccinos or ice… like what. Been like this for months now.
google
Nov 2023
I get if you closing, but there’s no need for all the attitude in the world just because we are trying to tell you how the drink is made. There’s no need to debate with me how my drink is made and that you “don’t double blend ice coffee” as if I haven’t ordered it at multiple Starbucks around Philly all the way down to NY and Texas. If you don’t like your job then quit, there’s no reason to throw attitude to me and my father when we didn’t do anything to you. Get out of customer service if you’re gonna act like that. Definitely not coming back here, I appreciate the manager for being polite though unlike the worker.
google
Nov 2023
Full of racism and unprofessional staffs, I'll never go to Starbucks again
google
Nov 2023
The food in the refrigerated section has been expired for a week. Last week I tried to purchase it and it was expired. Thinking they would’ve checked it or changed it by now, I went to buy a food box and it’s the same food as last week with the same expirations date of 10/17. It is 10/25 today. I told the cashier and he just said “oh thank you”. Also, every time I ask for a Frappuccino all the cashier says is, “No fraps” instead of why. Feeling like this is flat out laziness in this store and just a matter of time before someone gets sick because of the food and sues!
google
Oct 2023
Awful, extremely awful service. The barista had an attitude and asked a girl “did you order a pumpkin chai latte?” the customer clearly said,” no.” Barista replied with “it ain’t yours then” What is wrong with you? Super rude and ghetto. The cashier also claimed they were out of everything when I can clearly see there were things being made. Don’t come here if you enjoy your baristas being nasty to you.

Frequently Asked Questions

What is Starbucks' rating?
Starbucks is rated an average of 3.2/5 stars across various online platforms.