As a seasoned Starbucks coffee consumer I am here to say that this location is by far the worst I have ever experienced. The location is closest to our home(5 minuets), yet after repetitive poor/bitter tasting coffee, improperly made(completely wrong), poor customer service offered, unfriendly workers, etc - we take the drive to the New City location ( 15-19 minuets from home). There have been multiple times when they provided a coffee containing sugar ( which was not ordered ) to my diabetic fiancé - obviously a huge concern. In addition to swapping oat milk creamed coffee with cream added coffee multiple times. They constantly swap the two, or I will watch them make the coffee and use oat milk for both( due to laziness in pulling out a second type of creamer). The color of a coffee made with oat milk vs cream is significantly(AND obviously) different. They give you a huge attitude when THEY made the coffee wrong and will fight you saying it isn't Oatmilk in the coffee when it clearly is ( due to color of finished coffee, taste, and HELLO watching them make it wrong with my own eyes). Im not paying $6 for a cup of coffee that's made with a creamer I don't enjoy. Starbucks in general is great - but take the trip to New City or Suffern location where the cup is consistently right every single time. Photo below shows an iced coffee with extra ice ( they put 4 whole cubes as if the cubes come out of their paycheck) and light and sweet with cream. He put a splash of cream. That was the second time I asked for it to be made since the first time it was not drinkable. Second time is just the same. There’s one young man that works - tall, with floppy hair he constantly touches with glasses he’s constantly rude and seems to almost ignore the ticket on the coffee. You get whatever he’s feeling. I can’t wait for the west Nyack location to open!