Starbucks

went in to place an order and i’ve literally never had a worst customer service experience at a starbucks. every other location in nanaimo, they’re all happy and kind, but here they’re so rude. how do you expect me to tip you if you can’t even be decent while taking my order?

Incredibly rude lady at the till when I was in a few days ago. Normally I am not offended by poor customer service, I’ve been there, it can be stressful serving the public but my experience at this Starbucks was particularly upsetting. Will not be returning to this location

Washroom is filthy, tables are dirty, floors are visibly dirty.. staff is so loud you can’t hear yourself think? Outside area almost all tables are dirty? Like really? Why doesn’t Starbucks have better lunch choices? There’s like next to nothing? Baked, used to have delicious salad trays, humus nuts crackers.. healthy sandwiches? Come on Starbucks do better if you want my money!

added too much molasses to the operation lately

This Starbucks is close to my home and is a lovely place for me to pop in and get a beverage, snack, or both, to take home with me. The servers, both counter and drive-through, and service are great. So happy I can drop in any time I want. Thanks everyone for being so awesome. Parking: The parking lot services several shops in the little plaza area. I'd say there are about 30 parking stalls, but honestly I have never counted them. Starbucks also has a drive through, too.

Landen is an absolute gem and makes my day! I hope you know how special of an employee he is with such fantastic customer service!