Starbucks

I waited an hour for my drink the other day and had to remind them twice to make it. They offered me a $4 gift card that they didn't even activate. Went to another starbucks today expecting a little off my drink, I'm so embarrassed.

ordered a sweet cream vanilla cold brew through the drive thru, came out looking way different then every other time ive ever ordered it. went inside to ask if the drink was what i ordered. immediately got looked at and got a “UH” from the white girl with orange hair and laughed at by the brunette. obviously they knew my drink was wrong. i get the same thing every time I come to Starbucks so i know what my vanilla sweet cream cold brew is supposed to look like. maybe hire adults who know how to do their job and know what proper customer service is instead of hiring rude teenagers who are lazy and don’t know how to make a proper cold brew.

They get you in and out so quickly through their drive-thru! Which is amazing during a school day drop off time!

Great service and of course coffee is always delicious. Just don't order during school days or hours! It was standing room only!

On this Tuesday at about 1pm, very calm. Staff is fun and act like real humans with team community and not robots. Store is clean and very open feeling. This is a well built location in many ways. Wheelchair accessibility: Ramps and marked spaces to accommodate wheelchairs.

Just visited this store with my 2 young daughters. (6:15pm 2/10) And as luck would have it… my youngest spills a full 16 oz Hot Chocolate all over our table. The young man behind the counter sprinted into action and cleaned and mopped the entire mess!!!! All the while doing everything he could to put us at ease. The rest of the staff quickly helped us out with the rest of our order. Thank you!!! THANK YOU!!!! And to management, your crew is excellent communication… extraordinary customer service!!! And this needs to be acknowledged. Kid-friendliness: The staff was really very efficient and accommodating. Very, very pleased with our visit.

I accidentally ordered for a different location. They offered to make it there and the young lady even brought my order out to my car. Great customer service

Had to ask the young lady to come and clean some of the tables. They were filthy. The counters were filthy and they were not real engaging with the customers.