Starbucks

This establishment has consistently been my preferred choice. Typically, I rely on DoorDash to have my morning coffee delivered, given my remote work setup. Regrettably, out of the four recent delivery orders I placed, there was an issue with beverage accuracy in all but one. I am compelled to inquire about this situation, what is going on here Starbucks?

Normally I love this store and the employees. Been going to this one for many years now and its the only one I go to. Until this evening. I have NEVER been so dumbfounded in my life by someone that works in a customer service/ food service setting. I was on a call and had been apologizing to one person and also saying sorry to the lady serving me at the window. Well the lady/girl at the window decides to tell me as I was being handed my order not to speak that way in the drive. When I had been ON A CALL. Then proceeded to go on about something irrelevant. And said I was lucky she was serving me. Now I was mad as hell and felt she was being incredibly condescending to a paying customer. I almost said here and handed her my order back and told her to refund my money. Because that was not called for. And she should NEVER speak to a customer let alone anyone that way. Person I was on a call with was floored as well. Extremely unprofessional. Won't be going to this location again anytime soon if I ever do.

Food/drinks are pretty standard for Starbucks. They like their customer service and have always been very polite. Edit- not a recommended location for food sensitivities, I have to get a specific fake milk and out of multiple visits, I have rarely received the correct one when i was in a time crunch. Dietary restrictions: Not a good location for food sensitivities when they are busy.

Frequently cannot park there so I go elsewhere. The lot is full of people who park in their lot and walk away. The mgr told me its an aggieville issue and they won’t help. So, i called the aggieville org and emailed city parking. Both said that is a private lot. I called the mgr back and he then says they were told by the cops they cannot tow if the car hasn’t been there for 24 hours. Where is the owner of this place who is losing money? If you park your car on my private property I am calling a tow company directly. Trust me. Your car would leave my property.

This is one of my favorite Starbucks locations. They staff have always been friendly and kind. Love when I have to go to Manhattan for work and I get to visit and grab my coffee ❤️ they have a great atmosphere

Went there and ordered a Dragon Drink, waited for like 15 mins. The person who made the drink had given it to the wrong person and said it was fine. I waited again, gave it to the wrong person again and said it was fine. Definitely not coming back to this Starbucks when the servers are too dumb. I had also asked the people who had MY drink if it said MY name, and the said “nope”, and walked away with 4 drinks. The servers literally said it was fine with both of people and I should’ve gotten a refund.

Good coffee and service