Almost everyday I order one of my favorite Starbucks drinks from this location and it’s always made wrong. I order a grande caramel macchiato extra hot, no foam and in personal cup. My cup always has over an inch of foam at least and my cup is never full. They have gone up on their prices and their service has gone down.
Love this Starbucks... Great service inside and out ❤️👍
The staff are great! Service is always on point and the store is clean. Food is consistent..
The ladies who serve are very kind and friendly!!
The point of order ahead is so that when I get there I can run in, grab my order, and go. If you’re going to hide the orders behind the counter then you need to acknowledge people when they walk in. I made excuses the first 2 times thinking maybe you were just busier than normal, but this is now the third time I, along with multiple other patrons, have had to just stand around for 5+ minutes for one of the 8 people working to pay attention to pickups. And then they dish out all these orders that have been sitting there, ready, the whole time. No other location does this. If you’re too busy to stop and acknowledge the pick up counter, then just set them out!! You’ve defeated the entire point of mobile ordering.
This is the best location around. The employees are the best, most attentive and hard working there are. Truly a gem of a location.
Great drinks.
Great service.
Pretty good foodsnacks.
Not tooooo expensive.
Yummy
I am new to drinking coffee so I needed some help in ordering correctly but I didn’t expect to be spoken to like I am n idiot or like I am 5 years old. If the staff at this location doesn’t want my business I will go elsewhere
6/13 Trash mouth at the drive thru AGAIN, but what do you expect from most Starbucks. Employees may use a jingly voice, what are they communicating--insulting customers, spitting gossip, spreading sexual and housing info--not Starbucks related content? It's so horrific that defamation and using an employer as a personal forum is acceptable--all to drink an overpriced milk at $5.60 a cup. I brought it to the attention of the manager, who knew it was going on, acted like she didn't, and then said "I am sorry for your bad experience", meanwhile the barista continued to spread gossip. Why doesn't the CEO do anything about all of the stores that do this?!?!
5/30 @12:15pm. Drive thru still spreading gossip and barista from front counter register. Customer even tried to correct one of them. Paid for 2 drinks and to be damaged. Feelings hurt, good reputation damaged, trash mouths stay employed.
5/17 The manager at this store this afternoon started gossiping again much to my dismay. They fixed this more recently. I have only come in a few times but the staff has been so much more friendly and professional. Today was the opposite
Spring 2024,The store has a large area with tables and chairs. The staff was slow in the afternoon. It took nearly 15 minutes to get a mobile order. The morning staff spreads gossip and talks inappropriately. It was really discouraging. I came here to work this morning and am hearing destructive words from the front after spending quite a lot for a large drink (lukewarm). Wishing people to have a nice day is not enough. There is no discretion about what they are doing and it comes from the managers as well. Starbucks stores are notorious for being gossipers and bad mouths. If there is a lawsuit against a business it should be Starbucks for mis-using their business for defamation of other people. Cruel and unprofessional.
Today, I went to redeem my birthday reward at this location. After following the instructions in the email I received from Starbucks, I explained that I would like to redeem my birthday reward. The barista asked when my birthday was…I shared it was on yesterday. She then proceeds to say that I probably would not be able to redeem it.
I explained to her that the email actually states that I had to redeem it on 5/26 which is today. So she tells me to proceed forward.
After I get to window, I go as far as to show her that the actual email that I should redeem it today. She then proceeds to tell me that I must of placed my birthday wrong.
Appalled, I said…please give me my amount so I can pay and leave. I shared with my husband who was on the phone with me at the time…hearing the rudeness.
My husband later called up to the store and asked to speak to manager who…this same lady stated was not there at the time. So he asked her to make sure management called him tomorrow because he didn’t like the treatment I experienced.
I am SOOO disappointed. I can’t believe someone would treat you this way during your time of birthday celebration. It was so uncalled for and she never apologized or even said Happy Birthday.
I have NEVER redeemed any birthday treat from Starbucks….this definitely makes me never want to do it again.
As you can see from the pictures …my birthday was in my account correct and my reward shows I should redeem today!
So angry right now that I had to go through this! I forgot to mentioned that I was so startled by the interaction….I forgot to use my Starbucks account to pay for the additional items I ordered to get mg points.
Lastly, my husband’s Chai Tea was watered down and terrible. Horrible experience!
As of March 2024, this Starbucks location has been renovated into a mobile- and to-go order spot. No more tables and chairs to sit in indoors. No more traditional dine in options with cozy chairs. (Although there were some hard benches indoors and two small iron table and chair sets outside).
One of the best Starbucks around!
Detailed attention, quick transaction, and sincere attitude of the cashier made me feel welcomed. Coffee tastes great at the temperature I wanted.
Ordered 2 dark roast coffees which apparently they don't make/brew after 11am. They made them for me anyway being there before 8pm. They made them doing a pour over process which is good. They were kind at the drive up window and kept us updated on the time. Then a different girl brought them to the window and handed them to us and we said thank you, but she just let the window slam close. She must've been the one going through the tedious pour over process! Sorry for ordering something from your menu without any unusual requests.
They ALWAYS get my orders right. They are always super friendly. Anna, Deb and their team are great. I only go to this location even out of my way to work because it's so easy, fast, and right. You guys rock!