I doordashed an order the other day, the drink was made wrong by mistake. I ordered thru doordash again as I regularly do and called the store to explain the situation and request to make sure it is made properly thus time. I spoke with a batista named Lexi, she listened intently, made the drink herself and sent it with a little note to make sure it came correctly. I applaud her for that and wish I had the option to tip her as well.
These people are slower than molasses! I ordered a damn coffee with cream and waited for over 10 minutes. There were maybe 6 other people there so I don’t know what the hell they were making. I observed them during those 10 Minutes and they just move around like sloths. Just slow and in their own little worlds. I don’t know of these kids are on drugs, lazy, or that’s just the generation deadbeat parents have raised. But this place sucks and everyone here freaks me out! Identity crisis on steroids!
All of the staff at this location are extremely nice and put a lot of care into their work and it shows. I regularly stop by for a drink, snack, and nice conversation. I also get pretty complicated drinks every time I go and they always make sure I'm happy with it. (Which I am!) With this location not having a drive thru I recommend coming here if you're looking for a nice chill environment to study or work in. If you're in a hurry and just want a simple coffee, maybe stop by a store with a drive thru, or buy a bag of their beans and make your own cup at home! Keep it up guys, you're doing great. Dietary restrictions: They've usually got a lot of different milks on hand so if you're allergic to dairy or lactose intolerant they've got you covered. Kid-friendliness: I see kiddos in there all the time and they love getting Frappuccinos and cake pops. The staff is friendly and they even have a corner of the store with board games to play!
Friendliest lifesavers in town! Ran out of coffee while group camping, these guys saved Sunday morning!
Bad customer service. The girl taking the orders ignored the line of people to take thier orders while she focused on heating up pastry, she could have waited on a customer while they were heating from my perspective. I don't usually visit starbucks die to bad customer service experiences and thought I would give it another try.
I want to compliment an employee, and I hope this is seen by his leadership. His name is Red. I just spent an hour working at a table. Becuase of my years of customer service, it is inate for me to watch how the staff interacts with customers. I also know how vital it is for an establishment to flouish, to have "good" staff. Sitting at my table I could not hear words of conversations, yet body language communicates more clearly then words. Red was kind, attentive, and honestly willing to "serve" his customers. I was genuinely grateful for his presence in taking my order and answering questions about the app, and I saw gratitude on others who he served. Sadly, in today's world it is hard to find a young person who is willing to give so much to his customers. Red is a great asset to this establishment!!!! Thank you Red, for who you are and how to treat others. I truly wish the best for you in this place and years to come! Hannah Banana