Great experience. Lauren is amazing Barista and always a good experience with her around. Thanx Lauren. Hope I can see you again soon.
Kennedy was really sweet and helpful on my order this afternoon. I can’t say enough good things but I hope she gets a raise she is wonderful!
The manager, Lauren, goes above and beyond to provide exceptional customer service and her drinks are always perfect. I honestly look forward to seeing her every time I come to this location!
I want to take a moment to shout out to Lauren, the amazing employee at this Starbucks location. No matter how busy it gets, she remains professional and courteous and greets everyone with a smile. Lauren truly stands out as the best employee here and deserves to be recognized for her hard work.
I am new to the area, so it's nice to have a Starbucks within walking distance from my job. I went in this morning and I asked the barista, Lauren I think the name was, to recommend me a drink that was not too sweet but was dairy free due to an allergy. She made me a latte with soy milk and it was the best tasting drink I've had from a Starbucks in awhile. She was very nice and was very knowledgeable about the menu.
I would give 0 starts if I could. Writing the corporate office. I am also writing Hilton Hotel regarding how I was treated in this establishment by the manager. She refused to give her name.
Worst experience. I walelked up to the counter, there was a girl being the counter, I stood there for almost a minute, still no one acknowledged. I went to the other side, the girl told me computer rebooting ,I said no problem I'll wait but someone could have acknowledged me, she told me , the girl standing there was new. Still could have acknowledged but ok, the girl then walks to the register and said "ok, I'm logged in now: so I started telling her my order, she became irate and said ,I told you, I'm on the phone with tech support, I had no idea she was on the phone she jad a small ear piece on, she was so rude and nasty, I told her, I'm sorry I didn't know she. She told me to get out of her store and she'll call security I've never had anything like this happen to me. I called Matia at Cicero Hospitality ,left 2 message, no return call. So be ware, this is how Doubletree employees treat customers. Turns out Laura, the one who thre me out of the store is a Manager. Rethink before you consider a Double Tree.