Starbucks

I love the drive through no matter how early or late I come the energy is still the same.

I ordered "an iced coconut milk macchiato with an extra shot of espresso". The woman taking my order was confused. I repeated my order, as I never had issues ordering this until this year (been ordering it for 6 years). She said its caramel and comes with flavored syrup, and I said I want it plain. That confused her for some reason. I had to say "no syrup please". Then she said it already comes with espresso, and I had to say "yes, I ordered an extra shot." Then she explained it comes with 2 shots already. I know, I want 1 extra! Then after being confused the entire time, right at the end she says "well I was just trying to save you some money, but ok please pull up". Like no lol, you didn't say anything about modifying the order whatsoever, you were confused what no caramel meant and I guess thought I didn't know what extra shot meant lol. So, I thought that was rude. If she had actually said anything remotely related to me switching up the order to be cheaper, I'd have understood (and this happend at another SB where she very plainly explained it to me; this worker did not.) I think she was embarrassed for not understanding the no caramel part. It was bizarre lol

Great service is what differentiates this coffee shop. Vegetarian options: Grilled Cheese Sandwich, Croissant etc

i sometimes sit here in this store and work, Their service is okay, although it takes a while for them to get your order in the store, they have not assigned a single person to get in-store orders! slow! the place is not getting cleaned very well( floor, glasses, tables..) FLIES hanging out everywhere! they can use some decorations as well, the 3 star reduction is basically for flies and cleanness! as well as being slow, that is why it does not get as busy as it should get ( the pics are for oct12,2023, i was standing waiting to order coffee, flies everywhere!) i talked to the manager about it and he said they are working on it! ( probably for the last 8 months)