Starbucks

so, i understand starbucks is busy and i want to understand and their jobs can be stressful and i don’t want to put extra stress on the employees. But there is a point where i on purpose place an online order ahead of time to make sure it’s ready by the time i get there because i have a schedule to be on. And it’s absolutely not okay when six cars that are going through drive through and are getting what they need and people who arrived after me are getting their drinks. I reminded them about my drinks in a polite way and they were chatting with no sense of urgency. The drinks came out fifteen mins after their “estimated wait time”. Note to myself, never go to starbucks again unless you have thirty mins to an hour to waste. This was absolutely ridiculous.

Thank you for being open on Christmas! The store was clean, staff friendly and orders perfect!

Friendly staff. Very, very slow. Starting as the second car from the order stand, it took 25 minutes to reach the window. Then, my $6 cup of coffee was burnt. Not a great experience today.

Always crowded and long lines.

Good coffee- absolutely filthy flor, seating, restrooms, and outside seating. Furniture (tables/chairs) scratched, worn, falling apart. You’d think with the money they make, they’d clean the place. Really - a disgusting place to sit and have coffee. I recommend not even going for takeout.

i once spent 45 minutes in the drive through, and it took them 3 times to get my chai ICED. i used to work at starbucks and this location must have the worst manager/shift leads in the history of starbucks.