I ordered online through the Star Pizza app, tried to pay by card for food and delivery, and the app wouldn't accept the payment. So I changed the payment method to pay in store and went to collect the food instead. When I got there, I had my credit card in hand, ready to pay, at which point they suddenly decided to tell me it was cash only. I'd never had that problem there before, so I only had my credit card with me. The bloke behind the counter then very rudely told me, "there's a cash machine over there," and waved me away. I wasn't prepared to draw cash out on a credit card, so I said I'd have to walk all the way home again and get my bank card to go and draw some cash out. He just shrugged his shoulders, so I left and started walking home, at which point I decided they weren't having the money for how they'd just spoken to me. I called them on the way home and asked them to cancel the order, at which point the guy on the phone demanded I pay immediately by bank transfer for the food, and they would deliver it instead. As you can probably guess, I didn't take him up on that offer, so he then argued it "wasn't fair on them" and that it was wrong of me to cancel the order. He wouldn't take no for an answer, so I just said they wouldn't be getting a penny for the faff they'd just caused me, and for the way they'd spoken to me, at which point he muttered something and hung up. Safe to say, I'll never be going there again!
1st time from star pizza,had a donner calzone with mushrooms.Ordered and collected,did not want to wait for delivery.Perfect....