St. Thomas Roadhouse Bar and Grill

Love eating here. Staff is always friendly and food is delicious.

We were in tonight and ordered anjtitos as our appetizer. They came with next to no cheese and tasted like plain tortillas with peppers sprinkled in. We both ate 1 each and I decided to say something because for the price, there was nothing to them. We were asked if we wanted new ones and I said no thanks, they were taken away and we were told a manager would take care of it. The bill came and were still charged 10$ for an appetizer we didn't even eat. No manager came to the table, the waitress didn't even let us know if we were charged. My fiance paid the bill and tipped generously because he felt bad for saying something. I went up to the waitress afterwards and asked why we would still be charged for something we didn't eat and she said she didn't even notice it and that "if it were the other manager, he probably would have taken them off the bill." I walked away because at that point, customer service is clearly something that didn't matter so I wasn't going to argue. Mind you, our main entrees were great and we have no problem paying for a good dinner and tipping well too but that is terrible customer service and we won't be back. Cheers.

I had the Prime Rib and it was great. Loved the garlic beans too. :)

Firstly, I would like to compliment the waitress and bartender that took my order they were very nice and friendly, aswell as knowledgably about the menu. My Fiancée and i came and ordered pickup. (We live less then a 5 minute walk away.)I Ordered the New York Steak, with a side of fries and gravy, Aswell as the Fettuccini Alfredo Pasta, with garlic bread. Unfortunately, I was told it would be only around 15 - 20 minutes to have my order made. So we drove back home and waited 15 minutes before coming back, At this point about twenty minutes had passed. Upon Prearrival, I paid for the food and the waitress went to check if it the food was ready which it was not. After around another 15 minuites she came and apologized saying that the food wasn't ready yet, and asked if i would like a drink. I polietly declined and after another five or so minutes my food was brought to me. After less than a five minute walk home i excitedly opened the bag of my food. Unfortunately Most things were just room tempature, and soggy. For example, Even the containers that the food were in, were slightly wet. The fries that came with my streak were literally floppy and wet, The gravy that came with it, was partially solidified. The Garlic bread that came with my pasta was soggy aswell. I'm Very disappointed.

Threw an event, and the event space, food, and staff were amazing!

So I have a 50 year old having a birthday coming up and he is a regular at St Thomas Road House. Him and his wife go ones a week. I went to make a reservation and was declined by Nick.. wow nick you take personal to a whole new level. Now looking for a place to hold a party for 80people. You just lost alot of money Nick you should make personal issues involve business. Be more professional. I actually did call and nick answered and hung up on me. But yes we did find another venue thanks to help from one of your other employees. She was very helpful after reading this post and called me.

Drinks come on time. Friendly waitress. Vegetarian options: Vegetarian options could be a little more but they are good. Parking: Parking out front and at the back.

Didn’t stay long enough walked in and walked out