Sprinkles Gelato and Dessert House

4.6
(35 Reviews)
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Ratings of Sprinkles Gelato and Dessert House

google
Google
4.6
(35 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
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Location & Hours

12231 First Ave
Richmond, BC V7E 3M3
12231 First Ave
Richmond, BC V7E 3M3
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
1:00 PM - 7:00 PM
Saturday
1:00 PM - 7:00 PM
Sunday
1:00 PM - 6:00 PM

Recent Reviews

google
Apr 2024
Other than the great location everything else is mediocre and very OVERPRICED Regular scoop size is smaller than kids scoop in other ice cream shops and you pay $20 for 2 one-scoop ice cream. They clearly take advantage of their prime location and lots of tourists in the area
google
Apr 2024
Amazing selection of gelatos and sorbettos. They even have sugar free options! Owner and staff are helpful and very kind and always make great conversation. Great desserts too such as brownies, cookies, churros, and donuts. They also have milkshakes! This is truly a one stop shop for your sweet needs! Highly recommend :)
google
Jan 2024
So delicious! Highly recommend!
google
Sep 2023
Delicious gelato. Try the brownie sundae!
google
Aug 2023
Don't expect good service here. We had two small children and they behaved well and exactly how small children should behave in a store. The same cannot be said for the owner of the store, however. We had already been there before an older couple arrived and we were patiently waiting behind another family for our turn. The owner didn't interrupt the first group's order by moving onto us. When it was our turn, my kids politely requested samples of the more unique flavors of gelatos to see what they taste like. They were maybe two samples in when the fella behind the counter, (owner?), turned to them and asked if they knew what they wanted. The lady requested a sample of one flavor and the man was undecided. She ended up ordering something and started eating it. My kid asked to try another sample and the guy behind the counter rudely, and tactlessly said that my kid had enough samples (after two samples in total of combination flavor types) and that we needed to wait for him to finish attending to the lady and man. The older customer decided to allow us to go, but the (owner?) guy behind the counter insinuated that we could wait. The older man got his cup of gelato and the lady had already paid. The entire interaction was rude to us and the way he behaved with his customer service made us end up not purchasing any gelato for ourselves, but we didn't want to punish the kids, so we allowed them to order their watermelon sorbetto on an upcharged waffle cone and a bubble gum on an upcharged waffle cone. I can forgive quite a bit and even extend the patronage so my kids don't feel the negativity of the situation, but, sadly, a business owner shouldn't choose this type of behavior when they are working with customers; regardless of anything else. If there are limits to samples, they should display the limit anywhere that is clearly and plainly visible. Maybe they had an "off" day, but as a business owner that is up close and personal with customers, where kids are going to be one of your target demographic, kindness and equitable treatment to children and families should be the rule, not the exception. No, I do not recommend this place. We found better gelato places with better and more unique flavor combinations and superior customer service in this area within short walking distance which contributed to a far better value and experience.
google
Jun 2023
I have to tell the truth, this is the worst ice cream i have ever tried within Canada.
google
Apr 2023
Amazing kids ice cream.

Frequently Asked Questions

What is Sprinkles Gelato and Dessert House's rating?
Sprinkles Gelato and Dessert House is rated an average of 4.6/5 stars across various online platforms.
+1 604-370-0330

12231 First Ave, Richmond, BC V7E 3M3