SouthBound

I recently had the pleasure of visiting this place on taco Tuesday where Orbin, the manager, truly made the experience unforgettable. Despite being crowded and evidently short-staffed, Orbin's exceptional customer service did not falter. Orbin suggested the signature brownie, which was absolutely divine. It was moist, and with just the right amount of sweetness, it's easily the best brownie I've ever had. In a world where customer service can often feel rushed or impersonal, Orbin's approach was a breath of fresh air. Thank you! I'll be back!

My last couple of visits have been disappointing to say the least. I don’t know what happens but staff specially servers seems sluggish and take super long to take your order, heck even drinks take forever. Also, how do you mess up a simple chips and guac order? Serving old soggy chips, with no sense of remorse. I will avoid coming to this place, its a waste of time and money, another good business ruined by bad management!

Our waitresses was amazing our food wasn’t my chicken didn’t wasn’t cooked all the way through, the fish had no flavor and very fishy I’m not sure if it was cleaned. I got the chicken fajitas I ask if any pork came with that and my waitresses replied no I didn’t finish so I got it to go when I went to warm it up later it was pork mixed with it. I can’t have pork at all!!! It wasn’t the waitress fault but it was not crowed at all maybe 15 people at the most

So I attempted to go to this place with my home girl It was a group of 6 checking in with the host she said 40 min inside was the wait and 20 min wait outside. She took our info she said the same time even though we saw so many tables for 2 so we asked can we also go to the bar . She said yes and then said or u can go next door (she didn’t offer anyone else this option) We went to the bathroom and came bck the table of 6 was being seated. I asked for the manager cause we aren’t a Mexican spot to eat and drink and u are referring me to the sports bar I walked by to walk into this restaurant. Literally 2 seconds later she was calling to tell me my table was ready !! So much for 40 min and all those empty tables . Dont wanna say she was racist but we where the only people she offered to go next door and the only blacks in there!!!!