Smoothie King

The food is really good and healthy, the employees very helpful and kind , don’t have a lot tables inside better for take out

Very bad customer service, it doesn't have any sense why take so long prepare an order, specially if you placed an order ahead with the app, they should prepare that order before all walk in customers. So disappointed. Total waste of time.

Used to frequent this location. My last visit confirmed my decision to not return. When I walked in, I witnessed a man trying to reach over the counter to grab a straw while the employee was standing in front of the straws and told the customer "there are straws over there" towards the exit. After I placed my order, the employee seemed to be putting ingredients in at random and kept stopping blending to pour tap water. The smoothie didn't taste right, so I called and asked for a refund. He said the manager is the only one who can do refunds but he's not here, and he doesn't do refunds anyway. When I asked why the smoothie tastes different he said he "forgot dates" and that he can remake it. But when I came back in the store he was using different ingredients than he originally used, so it wasn't just a matter of forgetting one ingredient. He handed me the smoothie and this time with a straw. This remade smoothie tasted correct, but this experience in addition to the reviews left during the same time period let me know to steer clear of this location. I now go to Tropical Smoothie Cafe.

The lady at the front made me the best smoothie I’ve tasted ! Strawberry gladiator! Thank you!!

Got Strawberry Meta Boost Smoothie

Horrible customer service. The Employees were sitting around, didn’t greet me when I entered. I spoke to the person taken my order and she still didn’t speak.

Friendly, sweet service. Immaculate shop, delicious smoothies

The smoothies are always a hit or miss, they are never consistent. I have seen employees not follow the guidelines on the print outs for what goes in the smoothies. This time I went the 1st smoothie was horrible, had to replace with a different kind. Then got home and 2nd one was still horrible, I added fruit from my own fridge to make it taste better . Gave 2 stars for trying to make another one. Update: this smoothie king is filthy. There's so much syrup and food debris within the ice cream cooler and cracks of the tables. An employee came in from taking the trash outside the disposable wearing gloves . Then he used the same gloves to make smoothies.

Always was my favorite place to go after the gym or a soccer game. The past two visits I had have been horrible. The first one, ingredients were spilling into each other, bathroom was gross, and my smoothie had literal chunks of the blend in it. The second time, measurements were not correct at all, and ingredients were still spilling into eachother. I wish I would’ve caught her name, but whatever teenage girl was working 4/17 around 4:30 pm, dropped a lid on the ground and put it right back on the stack. This place is actually disgusting and I expect someone to go and do a check. Train your employees about cleanliness and customer care. As a teenager writing this, I know more about human health compared to this management team at this point.

Placed a mobile order using their app on 4/28 for an 11:30 pick up I believe. When I arrived to the store I looked in the fridge where they keep the mobile orders and there was nothing there. I spoke to the employee at the counter who was using his phone. He said he didn’t receive the order so he would not be able to make my smoothie despite me showing him the confirmation of my order. I asked again because I thought clearly I must be misunderstanding what he’s saying. He repeated his earlier statement this time with a bit more attitude. I inquired about a refund and he lied and said I’d have to go through the app. Went to the app and it says for refunds contact the store directly. I’ve called the store twice to speak to a manager that never seems to be there and won’t return my call. I decided to dispute the charge with my bank and after a 5 minute phone call my 4.22 will be refunded. Please don’t think it’s about the money. That won’t break my bank but I hope the store manager sees this and hires employees that strive to provide a good customer service experience.