Hire more staff. 32 minutes to wait for two smoothies is just way too long.
I absolutely love Smoothie King. My favorites are the Banana Boat with Fiber and the PB Swizzle without PB substitute honey. Both are so delicious but I look forward to my Acai Bowl once a week. The staff here is always so nice and full of recommendations. The inside of the store looks like it opened yesterday and the bathrooms are very clean. I'm so glad we have one in the area.
They couldn't get my drink right after 3xs.. then took 20 mins for two smoothies .
Went during my lunch break today and the person working the drive-thru said they could only make three different smoothies. Seriously? Huge waste of time! With multiple other smoothie places in close proximity, I don’t see Smoothie King lasting very long with this type of service.
Very long wait times and the “so-called” Manager Austin is upset when the smoothies aren’t correct and he has to remake. He asked that we never come back and if did, he wouldn’t serve us. VERY VERY RUDE and thinks he owns the place instead of staying in an employee position. He can’t monitor, control or turn people away if they aren’t hostile or aggressive. Praying he isn’t there long as he isn’t happy to be there. He flamboyantly began to agitate me as I peacefully walked away laughing and saying have a great day lol. I can’t… He really wishes he was an owner. Oh and yells it doesn’t matter if I call corporate as they’re a franchise. Poor little tink tink needs another JOB lol lol
Charity was super sweet when I went in last week to get my smoothie! Her customer service will definitely keep me coming back!
I come here every morning the smoothies are always great and the staff are always friendly and helpful.
I come here frequently and the service is always excellent, I love the rewards program. If your a frequent visitor it will save you money regularly.