I went to the deli section to order some cold cuts. After waiting a minute or three, a lady came out with a bag of trash and set it on a rack just out of sight. After putting the trash bag down, she proceeded right to the meat section and grabbed the chicken I requested without even changing the gloves she was wearing while carrying the bag of trash. I stopped the order because that’s disgusting and when I told her why I canceled, she says: ‘Whats the problem? I was holding the outside of the trash bag.’ The problem is food safety and this store is guilty of being a rundown, dirty grocery store. If you like Smiths, go to the Marketplaces over the regular stores as most of them seem to be better managed.
Allows any dog inside. I watched an unleashed dog “poop” in the produce section. So gross! I wonder what other health code violations they ignore. Perhaps hand washing? Temperature control for fish and meat? Sanitizing? Seems to me they disregard the safety of their customers as well as ignoring guidelines put in place to protect the public. Service animals are well trained and leashed and provide a needed service. Dogs in carts, unleashed, or not service animals shouldn’t be allowed. Their corporate policy states no dogs other than service animals are allowed but it’s just empty corporate words. I’m going to take my money somewhere else where they value food safety and I will certainly vocalize my disgust of Smiths to anyone and everyone I can.
Great customer service and options....
this pharmacy isn’t allowed to answer their phone if you call so it takes 20 to 25 mins with the phone ringing for them to answer it. And their online services don’t work properly so you have to drive there to even ask them the simplest of questions it’s so frustrating sitting on the phone ringing for 20’mins and then sometimes once they finally answer, you end up getting put on hold immediately for another 15 mins its ridiculous.
Usually able to find and get anything and everything we need from here. Changed the aisles around but didn't change the signs, so a little confusing. Always have great deals and sales and love the clearance areas. Checkout is fairly quick, and cashiers are friendly.
Disorganized and not competently managed. I went through the self check out and tried to buy a six pack of beer, but was told that I would not be able to buy the beer because the store had not put it in the system; I had bought this beer before from this store a couple weeks ago - After asking why this would be the case, and why this product was on display for purchase The cashier shrugged and said “oh that’s just how it happens” I asked for the manager - Mark, who frankly couldn’t have given my predicament any less care or concern; he denied the sale of a product purely because it was “not in the system” I had just selected this product off of his store shelves with an advertised price. It’s incredibly lazy and unprofessional to not have the shelved product in the system. Mark’s inability to accomplish this fundamental task inhibited me from being able to purchase product and Mark demonstrated he couldn’t have cared less. I would look at having Mark retrained as he seems to not understand the basics of grocery store management in that product should be in the system so that the customers can purchase them. This seems self-explanatory, yet Mark’s management of the store speaks to the contrary - I’m sure my experience is not the only example of his poor management.